I think we are missing something major but thought I'd ask around. Our site is close to Canadian border and in our Registration screen there is no Country but when we go into the subscriber the country is required. This ends up being an additional entry piece that has to be remembered. Is our process off? Is there a special registration screen that will collect country or is there a way we can unrequire country in the subscriber screen - and, if so, will that have an effect on our claims?
Also, my registration supervisor would like to talk to a site that has a paperless registration system in which the patient signs off on the computer and isn't given a bunch of paper. She is also looking for a site in which the patient can send in registration information online prior to a procedure or an admission. If anyone could send me a contact for either of the above situations that would be great. Thanks for any input you can give us. Pat Korolog Mulberger Applications Specialist II Kalispell Regional Medical Center 406-752-1723
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