Late yesterday, Ortho contacted us and discussed some additional patterns we recognized from their logs. We may have identified the true cause of the interface crash - the current process the Laboratory uses for quality control utilizes known patient blood cells (commercial control material has not yet been available). Apparently, the day the interface first crashed and we were getting communication errors on the ProVue, a tech had placed the original patient tube on the instrument (instead of transferring to a tube with a QC barcode) WITH THE SPECIMEN BARCODE IN A READABLE POSITION. This particular specimen had tests previously performed that were not the same as the quality control tests ordered. This resulted in a transmission of NRD (no results) for tests not performed with the qc tests, which crashed the interface. Since it was not a successful transmission, THIS SAME SPECIMEN's results are queued and resent at the beginning of each result transmission attempt, which kills the results interface every time. We will be working with Ortho today to try to remove that specimen's results from the queue, which should allow the interface to work again (fingers are crossed). If we have another error, we'll know to look for another instance of qc tests attached to a real patient specimen barcode.
I thought this information might save someone else a great deal of frustration. Paul Paul Goedicke IT Clinical Analyst III Jackson County Memorial Hospital 1200 E.Pecan, Altus, OK 73521 Phone: (580) 477-7485 Fax: (580) 477-7366 Email: [EMAIL PROTECTED] ------------------------------------------------------------------------------------------------------------------------------------ The documents accompanying this transmission contain confidential information, belonging to the sender, that is legally privileged. This information is intended only for the use of the individual or entity named above. The authorized recipient of this information is prohibited from disclosing this information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any reading, disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. Violators may be prosecuted. If you have received this email in error, please notify the sender immediately and destroy the transmitted information. ------------------------------------------------------------------------------------------------------------------------------------ =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com To check the status of the meditech-l, visit MTUsers.NET For help, email [EMAIL PROTECTED] Please visit and add information to the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com
