Thanks, guys. Please keep it coming!

J

On Mon, Oct 21, 2013 at 1:32 PM, Chris Maclachlan <[email protected]> wrote:
> I use NewRelic's free tier for an application of mine. It's an incredibly
> comprehensive solution. It also does a fair bit of log aggregating. Setup
> was extremely easy - in my case I have a Flask application on uWSGI, so
> getting it to work was as simple as throwing two lines into the app's
> __init__.py after the imports.
>
> I was really surprised - and impressed - when one of their reps called me
> from the US on my mobile after I signed up, to discuss some oddities they
> were seeing (basically, logged high latency from an external service I was
> using and they were calling to make sure the issue wasn't their agent!).
> I've been able to use some of the introspection features to improve response
> times (you can define key transactions and collect detailed info on database
> latency, slow points, etc).
>
> I spent a month in a free trial of the paid tier, of course. It's a bit
> pricey, so I couldn't get budget for it - but what you get for what you pay
> is really quite decent. Can't say enough nice things. Also, free T-shirt!
>
> For issues and feedback - several people have suggested Trac to me in the
> past. It of course has the benefit of integrating with Mercurial and Git
> really nicely. I've been told it can be customised extensively to turn it
> into a full product helpdesk system, but I've always ended up concluding
> that it doesn't meet my requirements (I need some features like detailed SLA
> tracking that it just doesn't have).
>
> Cheers,
>
> Chris
>
>
> On Mon, Oct 21, 2013 at 9:46 AM, Javier Candeira <[email protected]>
> wrote:
>>
>> I'm about to start evaluating external scm, logging, monitoring,
>> analytics, issues, etc. services for an in-the-cloud application, and
>> I'd like your advice/opinion on the ones you already use.
>>
>> Monitoring: I'm currently using Server Density for monitoring with
>> another client, and dislike it (it initialises your / as a git
>> repository, if you can believe it). It's not cheap either. Any of you
>> uses New Relic?
>>
>> Logging: In the past I used the Splunk free tier for logging and
>> analytics, and it was fine. but I also think we never used it to its
>> full potential. I also wonder if we could have monitoring and logging
>> rolled into one, thus saving cost and complexity.
>>
>> Scm: for private repos, I'm happier with bitbucket than I am with
>> github. Also, I've not been bit by outages once, which is nice.
>>
>> Issue management/Customer feedback: I only know it as a regular
>> punter, but I like UserVoice.
>>
>> Firsthand experience much appreciated!
>>
>> Javier
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>
>
>
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