As I said in my earlier post, I know little about computers and it
appears some of you do, so I am going to ask for some advice here.
About 3 weeks or more ago my computer screen informed me that my hard
drive was failing.
I called my computer fellow and he advised it was not likely a scam and
came by and got my computer.
Within about 3 hours it was back with a new hard drive and the thing
cloned so I should not notice any difference.
Seemed to be ok, but now I am getting some issues.
Microsoft had decided that my software is not genuine and I get multiple
messages daily advising me that I need to fix it. It won't update either
and I don't think that Windows Security Essentials is working.
I have tried to follow its directions on how to fix the problem but it
will not do it. Initially I was directed to download a file and then it
was supposed to download some larger file but it kept stalling out.
My computer fellow came by and had a quick look but said it was beyond
him and he would send one of his tech guys over. They have not shown up
yet. I have tried a number of different times to look online for
solutions but so far to no avail.
Anyone know how tI can make Microsoft satisfied that the software is
genuine?
I know all that I said above is pretty vague. I also know I have the
name of the file that Microsoft wanted met to downloand written down but
I cannot lay my hands on it.
The other issue is relatively minor.
I use a title insurance company that lets me fill in the forms and
print the policy online.
I cannot get it to print. It is something in this computer's settings as
I can log in at home and print policies there with no problem.
Randy
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