He also sells Bilsteins
--R
On 7/24/14 8:54 AM, Dan Penoff via Mercedes wrote:
That's great, Mike!
I was chiding Larry because I know all too well that people will often ask
trusted resources like Gary for information and then go off and find the items
they're looking for elsewhere.
As a former owner and employee of a service and parts business, I was often
quite taken aback when people would do this. If someone comes to me to ask
questions of me as a subject matter expert only to take that information and
use it to patronize another supplier I would not help them again.
Some might consider this not a nice thing to do, but for those who would, think
about this the next time you do it:
I spent years of my time and thousands of dollars to acquire the knowledge I
have in specific areas. If I choose to share that information, I should receive
something in kind in exchange. That might be shared knowledge of another
discipline or even something tangible in some cases. It might be shared with
the expectation of return business, for example.
When I share that knowledge with someone and they use it elsewhere when I could
potentially benefit from it, and they know this, I view it as stealing.
Maybe that's harsh, and I would agree that it is to some extent. However, when
someone does this they're affecting my livelihood.
When I find a supplier or business who values me as a customer and willingly
assists me, I'll honor that commitment by patronizing their establishment.
Gary is a good example of this. My local MB dealer is the same way. Both of them will
tell me if they think I can get a part elsewhere for less, for example. As a result of
this, I have no problem paying what might be a slightly higher price for the
"right" part.
Gary will regularly tell me about a part that I can get from the dealer at the
same aggregate price he could sell it to me. Brake discs are a good example of
this.
My local dealer will do the same.
<stepping off soapbox>
Sorry for the rant, and this is not a defense of Gary specifically. Because I
have experienced similar situations in my former business life I'm really
sensitive about it. When you're one of the people responsible for the well
being of your livelihood and that of your employees, you get defensive about
anything that takes money out of your pockets....
Dan
Sent from my iPad
On Jul 24, 2014, at 8:12 AM, Mike Esh <michael...@mac.com> wrote:
I just ordered new parts for my 1985 300D from Gary. He is very helpful in
making sure I get the right part and the right quality of the part. I just
recieved new Lemforder Tie Rod Assemblies, a drag link and a Bilstien steering
shock. I communicate with him and place my orders via email. His service and
shipping are always top notch.
Mike
Michael E. Esh
me...@horizonenv.com
michael...@mac.com
http://www.yugster.com/invite/138123
(C) 231.286.2344
On Jul 23, 2014, at 01:27 PM, Dan Penoff via Mercedes <mercedes@okiebenz.com>
wrote:
Ordering them from our "Emperor of Parts", I assume?
After all, he has been of assistance with identifying proper vendors and
sorting out part numbers, right?
It's important that you "pay it back", so to speak. At least it's the right
thing to do, of course.
Dan
Sent from my iPad
> On Jul 23, 2014, at 12:12 PM, LarryT via Mercedes
<mercedes@okiebenz.com > wrote:
>
> FYI -
> In case anyone is interested. I gave up any thought of doing it
myself...
>
> Here's the cost comparison of installing complete LCA's Vs BJ's &
Bushings:
> *R&R LCAs -*
> Labor - R&R LCAs $240 (L&R)
> Parts - 2 LCA's & Bolts- $194 ea = $402
> Total = *$642*
>
> *R&R BJs, Bushings & Bolts:*
> Labor = $300 (L&R)
> parts = $230
> Total = *$530.*
>
> so I'll save ~ $100 by just replacing the BJs and related hardware.
>
> I plan to order the BJ's and hardware shortly. It's been great
getting your help!
>
> LarryT
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To search list archives http://www.okiebenz.com/archive/
To Unsubscribe or change delivery options go to:
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All posts are the result of individual contributors and as such, those
individuals are responsible for the content of the post. The list owner has no
control over the content of the messages of each contributor.
_______________________________________
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To search list archives http://www.okiebenz.com/archive/
To Unsubscribe or change delivery options go to:
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All posts are the result of individual contributors and as such, those
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