Which is why I will stick with the low end alpine, or the OE Becker.
Max Dillon via Mercedes <mailto:mercedes@okiebenz.com>
May 22, 2017 at 4:18 PM
I bought that radio from an online retailer in Germany, after six
months the radio reception degraded and it would barely pull in local
stations. I complained to the retailer, they said send it for a
warranty replacement or repair. I mainly used it for Bluetooth
(podcasts and phone calls) so kept using it for a bit, pondering what
to replace it with between sending it back to Germany and the time it
took for them to return it. Finally I decided on getting the next
higher model, with CD player, that I would use as a temporary
replacement, and when the original was repaired / replaced, I would
move the CD player model to SWMBO's car (she really likes the
Bluetooth phone feature).
Ordered CD model, installed it and shipped bad radio to German
retailer following their instructions. Sent them emails reminding them
of their warranty offer, heard nothing back.
Radio languished in customs, apparently they didn't want to pay that,
and eventually the German post returned it to me.
Now over a year has passed since I purchased it, I should probably
call the retailer and complain, see if they will honor the warranty.
Would probably be cheaper for them to just ship me a new radio. I'll
even offer to pay shipping.
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