I've always found that you only need an "active user community" when you have a complex product or one with diverse problems/issues. Simple and relatively stable products don't really need user communities. As a user since the 80's, I've never had to consult a user community for assistance. So, stick with what works for you, but try not to trash everything else that might work just fine for others. Best Wishes, Roger Roger Hale Dinnerware Classics, Inc. Monroe, Ga. 770-267-0850 www.dinnerwareclassics.com
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