The install is running now. Will update when it’s finished.

Sent from my iPhone

> On Jan 4, 2020, at 2:07 PM, ROGER HALE via Mercedes <[email protected]> 
> wrote:
> 
> Kaleb,
> Did you check for an installation or error log or event log that might give 
> you the exact cause for the load failure?  If you have Ultimate, you will end 
> up with Win10 Pro, not Ultimate.  Are you certain that your Win7 ultimate 
> product key is a valid key?  I ordered a thumb drive from a guy on eBay that 
> will install Win10 or do fixes to existing installs of Win10 (I think it was 
> around $11).  If you can get Win10 installed, go to a junk computer store or 
> Goodwill and copy the product key off a box and use it.  MS will take the 
> valid key and give you a new digital key.  I have a Dell460 that I got last 
> summer, supposed to have Win10Pro but it was Win10 Enterprise without a valid 
> product key.  Since I can't get a valid key, I may just do a Win10 Pro 
> upgrade on it to make it valid.
> You need to find out specifically what is blocking the upgrade.  As I said 
> before, it could be the need for a BIOS upgrade as it will prevent the 
> upgrade also.
> Good luck,
> Roger
> Roger Hale
> Dinnerware Classics, Inc.
> Monroe, Ga.
> 770-267-0850
> www.dinnerwareclassics.com
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