1) Is this upgrade available for FREE at the Apple website?
No. 10 was never free, though upgrades within series were.
2) Will we wipe out all our files if we do upgrade the OS from 9.0X to 10.0X
Shouldn't, but bad things do happen from time to time.
3) Should I even attempt this at home, or should I ask my computer geniusson to do it for me?
Sons ought to be nice for that sort of thing. -- Jim
