Rusty is doing a good job now, and his prices are the lowest I've found on the web. For example, I recently bought a rebuilt A/C compressor/clutch for an '83 240D from him for a price of $256.00. Just now looked up the price of that compressor on: http://autopartsguru.com/ and got the following prices:
MBZ060047 BEHR A/C Compressor OM616.912 - 10 from 086379- 12 from 027799Delco R-4w/ Pressed-on Clutchw/ Metric ThreadsNote:Seals are under black cover Available0.00 $345.00 MBZ066259 BEHR A/C Compressor, Rebuilt OM616.912 - 10 from 086379- 12 from 027799Delco R-4w/ Pressed-on Clutchw/ Metric Threads Available0.00 $1299.99 Ouch! A number of years ago Rusty was having problems with his shipping department, so I started buying from Randy Steele. It naturally took a lot longer and cost more to ship parts from California to Florida, but it wasn't too bad for someone who didn't buy a lot of parts. Finally Randy got some sort of kidney disease and closed down for a while IIRC, and then had some kind of arrangement where he was operating out of a dealers parts department. That's about when I started ordering from Rusty again. One problem with Randys operation was that after he got computerized, he didn't want to talk to you on the phone; he wanted you to order from his website or by fax. IMHO Rusty has a pretty good operation running now. The parts often get here sooner than expected and his billing system is much better. There are only two ways I can think of that Rusty could improve his system; Confirmation of returned cores. An adjustment of the freight/handling he charges for small parts. My CPA wants some kind of credit form from a seller when I get a refund on a paid statement. Without it, the credit must be verified on the credit card bill, and by the time it arrives, I might forget to look for it. (I'm still waiting for some kind of notification that the alternator core I shipped to Rusty a while back was received and credited to my credit card.) (-:] Not long ago I ordered a few "Red Head" trim fasteners which Rusty put in an envelope and mailed. The ten dollar shipping/handling fee was more than the cost of the parts. If the parts had to be boxed and shipped via UPS the ten dollar fee might be understandable, but $10.00 S/H for sticking a few fasteners in an envelope and mailing them seem sorta high. Other than those two little glitches, I've been very satisfied with Rusty. Gerry Archer '83 300D and 240D ------------------------------------------- ----- Original Message ----- From: "Wonko the Sane" [EMAIL PROTECTED] > Everyone happy with BuyMBParts raise his/her hand. (Mine is up.) ....................................................... > On 10/19/07, Rusty Cullens <[EMAIL PROTECTED]> wrote: >> Glenn, it has been so long that I really don't remember what we did to >> piss >> you off, but obviously we did. We have thousands of satisfied customers >> and >> a handful of those that aren't. We have been in business for 22 years and >> I >> personally believe it is hard to stay in business that long pissing all >> your >> customers off. I am very sorry that we did something to lose your >> business >> and I would love to have the opportunity to win it back, but I understand >> if >> Randy is taking good care of your parts needs. I wish you and him the >> best. >> If there is ever an item that you can't seem to find, I would be more >> than >> happy to try to help you. >> >> Rusty Cullens >> BuyMBparts, Inc. >> Tel 1-800-741-5252 >> Fax 770-454-9745 >> >> ----- Original Message ----- >> From: "Glenn Brown" <[EMAIL PROTECTED]> >> To: <mercedes@okiebenz.com> >> Sent: Friday, October 19, 2007 1:44 PM >> Subject: [MBZ] I know Glenn, he used to buy from us. >> >> >> > True, "used to," and you obviously know why but the rest of the world >> > doesn't. Inquiring minds want to know. >> > >> > G. M. Brown >> > Brevard, NC >> > _______________________________________ _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
