> If anyone has comments on good/bad bug databases, post them here.
> I'm just looking for something simple and web-based.  I don't know
> what other open-source projects are using these days.

The FreeBSD project use the GNATS bug tracking system.

    http://www.freebsd.org/support.html#gnats

If people want to file a bug report, they can use a command (send-pr)
that will call up their editor and mail the report to the proper
people, e.g. documentation bugs go to the mailing list 
[EMAIL PROTECTED], problems or new submissions to the ports 
collection go to freebsd-ports etc.

The system assigns an id (e.g. 'kern/7028') under which the problem
report (PR) will be handled and can be tacked.

This system is mail based, but has been mapped on the web too:

File PRs via

    http://www.freebsd.org/send-pr.html

Watch the status via

    http://www.freebsd.org/cgi/query-pr-summary.cgi

Follow the discussion in the corresponding mailing lists

    http://www.freebsd.org/search/search.html
    http://docs.freebsd.org/mail/current

e.g.

    http://docs.freebsd.org/mail/current/freebsd-ports.html
    http://docs.freebsd.org/cgi/getmsg.cgi?fetch=150854+0+current/freebsd-ports


I can't tell you how complicated it is to get such a system
set up, but at least one can peek at the configuration files,
as they are in the public CVS archives too.

Look here:

    http://www.freebsd.org/cgi/cvsweb.cgi
    http://www.freebsd.org/cgi/cvsweb.cgi/www/en/cgi
    http://www.freebsd.org/cgi/cvsweb.cgi/src/gnu/usr.bin/send-pr


A newer system is Mozilla's Bugzilla. However I have no experience
using it.


Regards,
Marc
  




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