they're not going to give you pre release software. My probs were last summer, smartcam works fine for me now. You might try latest mouse drivers. I don't know what else try.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Acosta
Sent: Tuesday, March 26, 2002 10:30 PM
To: [EMAIL PROTECTED]
Subject: [mfg-smartcam] Problem with Win2K

  How do I tell if I have a pre-release or not? Is there a way? We ordered our new computer straight from Dell.

  Thanks again,




John Acosta
CAM Programmer/Machinist
www.mi-manufacturing.com
>From: "Bob Looney" <[EMAIL PROTECTED]>
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>To: "'John Acosta'" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>
>Subject: [mfg-smartcam] RE:
>Date: Tue, 26 Mar 2002 14:24:15 -0800
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>mine did the same thing but I installed on a pre release of win2k, once I
>started using the retail version all has been fine. Other than that I have
>no answers.
>bob
> -----Original Message-----
> From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED]]On Behalf Of John Acosta
> Sent: Tuesday, March 26, 2002 10:11 PM
> To: [EMAIL PROTECTED]
> Subject:
>
>
> Hi all,
>
>
>
> Does anyone know why GTAC doesn't know what SmartCam is? I remember this
>issue coming up a few weeks ago but I didn't pay attention to it because I
>didn't have a reason to need support. Now I do. We just put SmartCam on a
>Windows 2000 platform and it's really sucking so far. The program will go
>inot a soft lock where all I can do is move the mouse pointer but can't
>click on anything. Task manager says the program is running and is not in a
>"Not Responding" mode.
>
> Can anyone help?
>
> Thanks
>
>
>
>
> John Acosta
> CAM Programmer/Machinist
> www.mi-manufacturing.com
>
>
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