RE: [mfg-smartcam] File operation problems

[Huston, John]

Most of problems I have seen with this issue have been the result of using the Typical install' option thus placing the \config directory and files out on the network in the users home directory.   Another common install mistake is to be logged in as Windows Administer - the 'not too smart' install routine thinks that the home directory is root - and all your config files end up there (this is hard to clean-up).   The best way around this is to install using the 'Custom' option (as Jason O. pointed out last week).   Here are the steps that we used to send out (must do an "Add/Remove" of SmartCAM first to ensure registry entries and .ini files are removed):   1. From the v11.x CD run "setup.exe" 2. Enter Site Name and Serial Number 3. Choose the first application to load    (i.e., Production Milling) 4. Choose Inch or Metric (default:    Inch) 5. Choose "Custom Install" 6. For "Choose Destination Path" dialog    box, click on the "Browse" button to    rename  path to "\SM11" 7. For "Choose Configuration File Path"    dialog box, click on the "Browse"    button and define a directory under    the previous directory (For    instance, C:\SM11\config). 8. For "Choose License Key Directory"    dialog box, click on the "Browse"    button and define another directory    under the last (For instance,    C:\SM11\config\Keydir). 9. For the "Installation Options" -    Choose the default or deselect what    you don't want to install. 10. Accept the default for the "Temp"    file directory. 11. Accept the default Program File    directory or name a new one.   This method ensures that SmartCAM is loaded in a 'tree' directory structure and a it does a much better job of writing to files that are updated (like default files).   Worth trying if you are not already installed this way.   Thanks, <john>      -----Original Message----- From: Michael Senack [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 04, 2003 8:34 AM To: 'Steve Chastain'; 'SmartCAM Users Group ([EMAIL PROTECTED])' Cc: Jonathan Neeb Subject: RE: [mfg-smartcam] File operation problems Thanks for the suggestion. At this point not liking the suggestion is still better then stumbling along with what I got. I'll pass this e-mail onto my IT guy and see what he thinks. Thanks again.   Regards, Michael Senack   -----Original Message----- From: Steve Chastain [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 04, 2003 11:06 AM To: Michael Senack; 'SmartCAM Users Group ([EMAIL PROTECTED])' Cc: [EMAIL PROTECTED] Subject: RE: [mfg-smartcam] File operation problems   Michael,               This problem has been seen in here many times. At one point it seemed too be centered around dell computers. I don't know if that is what you are running or not but the only way I was able to solve this problem, which you are probably not going to like, was to do a total clean reinstall of win2k. Then BEFORE putting any drivers or any other software install SmartCam then continue on with the rest of driver installs and so fourth. I was able to fix the problem this way and it has run perfectly ever since. Just as a note we have twin dell machines and my other cad person did a reinstall to fix his problems but he did not install Smartcam before all the other drivers and he is still dealing with the lock ups on keep defaults. I know this may sound like a pain but it is worth it in the long run I promise.   Steve Chastain Viper Northwest Phn: 541-928-2529 Fax: 541-928-1526 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Michael Senack Sent: Monday, February 03, 2003 10:51 AM To: 'SmartCAM Users Group ([EMAIL PROTECTED])' Cc: [EMAIL PROTECTED] Subject: [mfg-smartcam] File operation problems   We run SmartCAM using Windows 2000 Professional version as the operating system.   I've been experiencing a problem with SmartCAM for the last couple of weeks The problem is as follows. I open a .pm4 file. Make a change to the process model so that "Modified" word shows up on the blue task bar at the very top of the graphics window.   Now lets say I decide that I want to do something like merge another .pm4 file before I do a File Save or Save As. This is where the warning box should appear with the following message, "Process model has been modified. Do you want to say the changes?"  Yes No Cancel With the operative word here being should because on my PC that warning box does not appear and what ever I had done to the process model to that point is automatically saved. Then to make matters worse, the graphics window is locked out. I cannot use the mouse to pick anything. I can still use the key stokes like ALT File, Save but no mousing period. My only option is to ALT File, Exit SmartCAM and reload it. Now everything has reset itself and is working fine. It will remain that way only if I do a File Save or Save AS before I do any FILE operation.   So I had our IT guy in and we did a complete reinstall today. The reinstall did not work. Same thing no warning box. Automatic save and lock out the window. Next he rebuilt my PROFILE for my PC. The profile is where all the settings are placed for the various software packages you use. I'm still very vague on what and how a profile works and trying to follow IT guy did not make me any wiser about profiles. Anyway my profile is rebuilt. Now I open SC and it WORKS!!!....until I did my very first FILES KEEP DEFAULTS for the Display Modes panel. Same thing all over again. No warning box to Keep the Defaults for that panel...and no warning box when I do any of the File Open, Save, Merge or Save As operations with a modified process model.   It looks like according to our IT guy that maybe SC is writing to registry in my profile. Does that sound like possible?   Any ideas or suggestions are very welcome.   The other seat of SC is running fine on the other PC.   Regards, Michael Senack