We have actually been working on the MMK labeling, I'm not sure what the schedule is on that (I'll follow up though). You are right, it's a little confusing right now.
We do have some KB articles, and they are being improved, in some cases as a result of the discussion that's going on right here. We also have a poster/leaflet that the OCIO communications folks have created that summarizes the different types of WiFi networks and when to use them (and who can use them). As you all know, being the creator of a service doesn't make you the best documenter of it. There are things you think are obvious that the end users scratch their heads over. The feedback we've gotten on MicroNet has really been very valuable in helping improve the documentation and understand how users will perceive the services, so please keep it coming. iso On Wed, Nov 5, 2014 at 11:28 AM, Graham Patterson <[email protected]> wrote: > > If this is the case, I think the documentation needs an adjustment to > recommend one or the other depending on needs. The Manage My Keys > application will need a labeling tweak too, but I expect that is coming. > > This is not giving me problems personally, but I already have some very > confused people asking questions. Change may be a constant in the IT > world, but it flusters a lot of other people! The campus KB section is > thin at the moment, but I expect that will improve with experience. > > I am really pleased to have this and the CalVisitor service. > > > Graham > > On 11/5/14 11:14 AM, Mike Howard wrote: >> Graham, >> >> I think you'll have the best experience if you configure your WiFi >> devices to only use one of the campus SSIDs, and delete or disable the >> other profiles. The WiFi controllers can interpret rapid jumping between >> different SSIDs as a malfunction, and can cause the client to be briefly >> excluded from the network, which looks like an authentication failure. >> >> On Wed, Nov 5, 2014 at 10:18 AM, Isaac Orr <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Graham, >> >> In every way other than the username you use, and the SSID you connect >> to, eduroam and AirBears2 are identical when you are connecting at UC >> Berkeley. Same address space, same access, etc. >> >> Some of us here in the network group have even deleted the AirBears2 >> SSID from our devices - simpler just to use a network we know should >> work both here and many other places. >> >> iso >> >> >> On Wed, Nov 5, 2014 at 10:14 AM, Graham Patterson >> <[email protected] <mailto:[email protected]>> wrote: >> > >> > Interesting. If I tell the device to forget AirBears2, I can get the >> > eduroam connection to give me the certificate to accept. After a >> couple >> > of tries I got it to accept and connect. >> > >> > Going back to reconnect to AirBears2, I get the "Unable to join the >> > network 'AirBears2'" message. In other words I have reversed the >> problem. >> > >> > As long as eduroam is functionally the same as AirBears2, I may as >> well >> > leave this device set that way. I don't plan on any globe-trotting >> very >> > soon, but one never knows. >> > >> > Which brings up another question: is the eduroam address space >> conflated >> > with AirBears2? or is there a specific range set aside for it? I only >> > ask in case I need it for connection diagnostics with any of the >> servers >> > I manage. >> > >> > This is a really nice step forward, by the way. >> > >> > >> > Graham >> > >> > On 11/5/14 9:33 AM, Isaac Orr wrote: >> >> Hi Graham, >> >> >> >> Have you tried just doing a reset for the network settings? If the >> >> device is working for AirBears2 you'll end up having to re-enter that >> >> as well though. >> >> >> >> >> >> iso >> >> >> >> >> >> On Wed, Nov 5, 2014 at 9:13 AM, Graham Patterson >> <[email protected] <mailto:[email protected]>> wrote: >> >>> >> >>> Running a few tests: >> >>> >> >>> iOS 6 device will not connect. >> >>> >> >>> iOS 8 device does connect. >> >>> >> >>> OSX 10.9 computer does connect. >> >>> >> >>> To get the iOS 8 device to connect I had to disconnect from the >> network, >> >>> and then manually select eduroam before the device latched onto >> >>> AirBears2. That way I received the certificate request after >> entering my >> >>> credentials. That trick does not seem to work with the iOS 6 device, >> >>> even with 'Auto Join' off. >> >>> >> >>> If there is a way to cajole or coerce an iOS 6 device into >> eduroam, I'd >> >>> be interested to hear it. A new iPod is _not_ on my Christmas List! >> >>> >> >>> Graham >> >>> -- >> >>> Graham Patterson, Systems Administrator >> >>> Lawrence Hall of Science, UC Berkeley 510-643-2222 >> <tel:510-643-2222> >> >>> "...past the iguana, the tyrannosaurus, the mastodon, the >> mathematical >> >>> puzzles, and the meteorite..." - directions to my office. >> >>> >> >>> >> >>> >> ------------------------------------------------------------------------- >> >>> The following was automatically added to this message by the >> list server: >> >>> >> >>> To learn more about Micronet, including how to subscribe to or >> unsubscribe from its mailing list and how to find out about upcoming >> meetings, please visit the Micronet Web site: >> >>> >> >>> http://micronet.berkeley.edu >> >>> >> >>> Messages you send to this mailing list are public and >> world-viewable, and the list's archives can be browsed and searched >> on the Internet. This means these messages can be viewed by (among >> others) your bosses, prospective employers, and people who have >> known you in the past. >> >> >> -- >> Mike Howard >> Network Engineer >> UC Berkeley SAIT > > > -- > Graham Patterson, Systems Administrator > Lawrence Hall of Science, UC Berkeley 510-643-2222 > "...past the iguana, the tyrannosaurus, the mastodon, the mathematical > puzzles, and the meteorite..." - directions to my office. > > > ------------------------------------------------------------------------- > The following was automatically added to this message by the list server: > > To learn more about Micronet, including how to subscribe to or unsubscribe > from its mailing list and how to find out about upcoming meetings, please > visit the Micronet Web site: > > http://micronet.berkeley.edu > > Messages you send to this mailing list are public and world-viewable, and the > list's archives can be browsed and searched on the Internet. This means > these messages can be viewed by (among others) your bosses, prospective > employers, and people who have known you in the past. -- Isaac Simon Orr Manager, Network Operations and Services IST Telecommunications, UC Berkeley P: +1 510 643 9837 C: +1 510 517 9408 E: [email protected] ------------------------------------------------------------------------- The following was automatically added to this message by the list server: To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site: http://micronet.berkeley.edu Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
