The discussion of revenue management by humans reminded me of overbooking 
management by humans. At Northwest Airlines, as well as others, those people 
were pretty darn good at predicting no-shows, flight-by-flight, all week long 
throughout the year. For example, they didn't overbook a Friday 5 pm departure 
to La Guardia while they knew exactly how much to overbook other flights.

The one flight that consistently confounded them was NW 21, a B747 that went 
MSP-LAX-HNL-NRT-HKG. For some reason never fathomed, some days LAX-HNL had over 
a hundred no-shows and some days it had over a hundred denied boardings and, to 
my recollection, nobody was able to break the code. Clearly something 
unforgettable, after so many years - I was in Maintenance & Engineering, so 
only an observer of this nearly-daily scandal, from the side.

TR

----------------------------------------

*From: *Scott Gibson via Mifnet <[email protected]>
*To: *[email protected]
*CC: *Scott Gibson <[email protected]>
*Date: *2026-06-10T12:42:08Z
*Subject: *[Mifnet đź›° 76369] Re: Dynamic pricing democratized air travel?

> I agree that it depends on the definition of dynamic pricing. The big 
> consumer value came from deregulation and the ability to compete based on 
> price (which also derivers more total industry revenue). Telling was the 
> first “biG’ pricing g move which was the “Super Saver” launched by American 
> Aiurlines in 1976. That $231 (midweek) roundtrip coast to coast fare was a 
> 45% reduction from the CAB set price. BTW, that is $1352 today. Not 
> surprisingly, demand exploded and airline profitability (by filling seats 
> that would otherwise go unsold driving incremental re3venue) improved. In 
> essence, this was already dynamic pricing (defining it was adjusting the fare 
> by demand) as it was the Tuesday and Wednesday (the slower travel days) price 
> with a higher weekend level. Over the 50 days since then, the industry has 
> managed to fill more seats (qa c0ombination of pricing, better seat 
> management tools allowing higher load factor realization plus aligning 
> capacity offered with demand but based on a cost-revenue trade-off). Creating 
> price points and rules to segment consumers by ability to pay/value of the 
> seat from a consumer perspective along with revenue management (predicting 
> demand by fare category, overbooking levels and O&D pricing being just some 
> of the tools) that have developed all of which to a degree are designed to 
> apply dynamic pricing (adjusting price in real time based on demand). The 
> development of RM tools upped the game and as technology further advances, 
> fryer gains (from an airline revenue generation) appear. But, this has been 
> incremental over decades and as a concept, dynamic pricing is not new at all. 
> In my early days at New York Air under the pricing freedom provided by 
> deregulation, our price levels varied greatly to try to fill every seat at 
> the highest price possible too make money. In the Washington National-Boston 
> market, I recall that our one way fares ranged from $29 (most available on. 
> Saturdays) to $189 (most seats on Friday, Sunday afternoon-evening and Monday 
> morning sold at this price). No RM system existed. So, this was humans 
> setting the number of seats by price point as the schedule loaded and then 
> managing the seats in real time based on what we saw from a bookings 
> perspective. The introduction of RM systems. (Especially PROS) upped the game 
> in perms of predicting demand and thus either releasing low fare seats or 
> removing them based on an expectation that the seat could be later sold at a 
> higher price fare). This is tough to do with just humans but systems allowed 
> both prediction b y flight (ie day of week, time of days, time of year, etc) 
> and then adjusting in real time based on actual demand versus the prediction. 
> In my mind, this is dynamic pricing but this in the last element in the 
> overall revenue generation )and profitability) equation. The first is 
> creating a schedule that offers a flight that aligns capacity with demand 
> (revenue not volume) and then pricing it correctly try and lastly managing 
> the inventory (how many seats offered on each flight at the various price 
> points with rules that try to separate consumer demand segments to best 
> capture the consumer value for the airline). While I haven’t seen any 
> analysis in decades as to the airline earnings value equation, my memory is 
> that the schedule (and that capacity-demand alignment) created over 80% of 
> the value, pricing another 10% and the “RM” process (which is what allows 
> dynamic pricing() was less than 5% (other factors being brand, loyalty, 
> product).
> 
> Scott Gibson
> 
>> On Jun 9, 2026, at 10:23 AM, Rudolf Zivcic via Mifnet 
>> <[email protected]> wrote:
>> 
>> It kinda depends what is understood by "dynamic pricing" - currently it is 
>> almost assumed to be real-time adjustable and also continuous - all the 
>> fancy stuff of the day (and yes, ideally with AI in the background :))
>> But actually, anything else than flat price can be seen as dynamic price - 
>> and certain changes (dynamics) can happen based on time to 
>> departure/occupancy of the aircraft (load factor), day of week, season etc 
>> etc...
>> 
>> To confirm what George posted - Deregulation and new entrant price 
>> competition lowered fares - that is actually a start of dynamic pricing (eg 
>> offering tickets at multiple price points, with their availability/price 
>> levels depending on departure dates/DOW/competitor landscape etc...)
>> 
>> On the JumboJet - yes - with more capacity offered, there was a need to 
>> introduce discounted fare products, as filling the whole plane with only 
>> full-fares was (is) not possible under normal market conditions (and demand).
>> 
>> So all in all, everyone is right :)
>> 
>> My 2 cents, Rudo Zivcic
>> 
>> 
>> On Tue, Jun 9, 2026 at 4:18 PM George Hamlin via Mifnet 
>> <[email protected]> wrote:
>>> Deregulation and new entrant price competition lowered fares decades before 
>>> dynamic pricing came into play.
>>> 
>>> On Jun 9, 2026 7:14 AM, Kathryn Creedy via Mifnet <[email protected]> 
>>> wrote:
>>>> I'm reading a WaPo article on dynamic pricing at the grocery store and 
>>>> stumbled over this:
>>>> John Zhang, a professor of marketing at the University of Pennsylvania’s 
>>>> Wharton School, said dynamic pricing helped democratize air travel by 
>>>> making it more affordable, 
>>>> 
>>>> Gee I thought it was the jumbo jet. What's your take?
>>>> 
>>>> Cheers -- Kathryn
>>>> -- 
>>>> 
>>>> 
>>>> 
>>>> Kathryn Creedy
>>>> PHONE # 321 405 4395
>>>> US-Eastern Time Zone
>>>> *Visit me on LinkedIn[https://www.linkedin.com/in/kbcreedy/] *
>>>> *
>>>> *
>>> 
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