Dear all,
In continuation of the email below, please find below the link to the
MIFOS implementation manual. The manual details out typical steps
involved in implementation of the MIFOS product.
http://dl.dropbox.com/u/9344384/MIFOS%20Implementation%20Manual%20Ver%20
1.0.docx
This is the first version of the manual and am sure we can add more to
this based on the experiences of some of others MIFOs specialist in the
community. So we welcome any comments/feedback/ratings on the document.
( if you are rating is below 10, please let us how we can make it better
!!)
Thanks
SunGard MIFOS team
From: Toshniwal, Ramya
Sent: Wednesday, January 05, 2011 5:33 PM
To: A good place to start for users or folks new to Mifos.
Cc: Mifos software development; TS.Bangalore.Mifos
Subject: Mifos Support Manual version 1.1!
Dear all,
Over the last couple of years, the team at SunGard has been actively
involved in providing production and deployment support MIFOS
deployments at multiple client locations.
In our experience, we have found that supporting the MIFOS deployments
is not limited to just resolving the typical MIFOS application errors.
Additionally we have had to help the IT staff at the MFIs to get upto
speed on other aspects in the MIFOS ecosystem like Tomcat issues or
various reporting server issues.
We have made an attempt to collate all the common issues reported by our
various clients and put in a document for ready reference by the current
and the potential users of MIFOS. As a result we have come up with two
types of manuals -
* Implementation Manual
* Support Manual
Please find below the link to the support manual document which we have
prepared. The Implementation one is in progress.
http://dl.dropbox.com/u/9344384/MIFOS-Support%20Manual.docx
Request everyone on the user community to provide feedback on the
document and rate it at a scale of 1 to 10.
If the rating is less than 10, we look forward for your valuable
suggestions to make it a perfect 10! J
Once we have the feedbacks, we suggest that we add this document to the
Wiki so that MIFOS users ( old and new) can refer it to resolve/rectify
there day to day support issues.
Thanks,
The MIFOS team at SunGard
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