Yes this sounds like the firmware version is too low for the wireless 
chip firmware.

On 12/15/2016 09:59 AM, Scott Reed via Mikrotik-users wrote:
> I have seen funny things when the upgrade firmware is lower than the
> current.  Put a new version of ROS on it, upgrade the firmware and see
> what you get.
>
>
> On 12/15/2016 12:39 PM, Roy via Mikrotik-users wrote:
>> Hi,
>>
>> Maybe I am getting to old or had too much eggnog last night
>>
>> We just received a shipment of HAP AC Lite (RB 952Ui-5ac2nD) from a well
>> known US distributor. When we power them up, there is no configuration
>> and the wireless interfaces are missing.  We tried two different devices
>> and they were both the same
>>
>> I even reset it to factory default and got the usual messages telling me
>> it was setting up as a router with NAT and such but then all of that is
>> missing.
>>
>> /system routerboard print
>>          routerboard: yes
>>                model: RouterBOARD 952Ui-5ac2nD
>>        serial-number: 6CBB06E2A9BC
>>        firmware-type: qca9531L
>>     factory-firmware: 3.33
>>     current-firmware: 3.33
>>     upgrade-firmware: 3.32
>>
>> /interface wireless print
>> Flags: X - disabled, R - running
>>
>>
>> I am baffled.
>>
>> Roy
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>>
>
>
>
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