Mark: This is a little off-topic for this forum, but I'll try to help.
This is a common problem that frequently happens. Here's the probable scenario: One of AmeriTech's customer sent a bunch of spam. A recipient submitted the spam to an RBL. The RBL examined the IP address of the spammer and determined that the IP block is assigned to AmeriTech. The RBL complained to AmeriTech. Ameritech did not respond to the RBL that the problem had been corrected. The RBL put AmeriTech's entire IP block on the RBL list. You were blacklisted because AmeriTech's entire IP block is on the RBL list. If it's not the RBL that took the actions above, it's the ISP that the recipient uses. This is indeed AmeriTech's problem. Contact their technical support and explain which RBL they need to contact. Once AmeriTech has taken action to the RBL/ISP's satisfaction, the RBL/ISP will drop the blacklist. I've seen this happen many times before. In the Tampa area, Time Warner / BrightHouse is very aggressive. For example, if a Verizon customer sends spam to a TW customer and the customer complains, TW will attempt to contact Verizon to get the issue resolved. If Verizon ignores the complain or doesn't take *decisive* action to TW's satisfaction, TW will blacklist some or all of Verizon's IP address blocks. At that point, it affects many Verizon customers and the ensuing calls force Verizon to take action. I'm just using Verizon as an example here. So, call AmeriTech and tell them that they need to address the RBL/ISP's concerns about spam sent by an AmeriTech customer. Good luck with it. _______________________________________________ Visit http://www.mimedefang.org and http://www.canit.ca MIMEDefang mailing list [EMAIL PROTECTED] http://lists.roaringpenguin.com/mailman/listinfo/mimedefang
