> Now is when you get your cheif fininacial person (CFO or 
> whatever) to call 
> his account manager at the bank and ask to make the technical staff 
> available to you so that the problem can be resolved without 
> taking your 
> business elsewhere - someplace that wants to communicate with their 
> customers.  Something needs to be shaken loose from the 
> customer service side.

Indeed, but I wanted to be sure of my facts before doing so! I have
followed Carlton's advice to tidy up the DNS side of things, and am
waiting for our ISP to complete. I think I will wait until these changes
have propagated, see if the problem still exists and take it from there.

Thanks for you help!

Chris.

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