----- Original Message ----- From: "Philip Prindeville" <[EMAIL PROTECTED]>
To: <[email protected]> Sent: Monday, January 29, 2007 1:56 PM Subject: [Mimedefang] On pinheaded ISP's that insist on a copy of Spam
I'm dealing with a lot of idiot ISP's that seem to think that it's my responsibility to keep logging on their customers' activity. Simply saying, "One of your customers tried to spam me, but I rejected it... here are the logs" isn't enough. They insist that I give them a copy of the message (since they're the ones needing the message, you'd think they would collect that data themselves... idiots. And I don't care if it means snooping their clients' email and invading their privacy... that's their problem, not mine). So I try to explain to them that there's really no good reason why I should disable my highly efficient spam filters just to make their jobs easier... at which point they reply, "Well, the message might not have originated with us..." And I'm thinking, "Then what the hell are they doing operating an open relay?!?!?" You can see what I'm up against...
I run an ISP and my customers e-mail is their own private business. it would be quite wrong of me (in my opinion) to keep copies of my customers email. If someone says to me that one of my customers is spamming, I'll take that allegation quite seriously and do everything I can to investigate and get rid of the customer if it turns out to be true. In order to do that though, I need copies of the original headers, not the email message itself. Because yes -- the probability is quite high that the email did NOT originate with us. Most return addresses on spam is forged (surely you guys all know that). None of my mail servers are open relays. But if you come to me with a complaint of spamming, I will ask you for proof in the form of headers. And if you can't supply that, well I'm sorry but I don't have the hours it might take to investigate the complaint otherwise. Lisa Casey _______________________________________________ NOTE: If there is a disclaimer or other legal boilerplate in the above message, it is NULL AND VOID. You may ignore it. Visit http://www.mimedefang.org and http://www.roaringpenguin.com MIMEDefang mailing list [email protected] http://lists.roaringpenguin.com/mailman/listinfo/mimedefang
