On 08/14/2012 10:44 PM, David F. Skoll wrote:
On Tue, 14 Aug 2012 13:19:22 +0900
Nathan Findley <[email protected]> wrote:

First of all, a deferred status is really out of my hands correct?
Most likely.

Aug 8 11:52:18 asp sendmail[13710]: q772pt1H016314:
to=<*******@*****.co.jp>, delay=1+00:00:21, xdelay=00:00:00,
mailer=esmtp, pri=129960390, relay=mail.*****.co.jp. [IP], dsn=4.0.0,
stat=Deferred: Connection reset by mail.*****.co.jp.
Connection reset might indicate a network problem.  Is the message in question
rather large?

Is there anything else I can do?
No, not really, other than phoning the intended recipient and asking
him/her to nag the system administrators.

Regards,

David.

Is it generally accepted as being ok to directly contact the other servers email administrator in order to try to resolve an undelivered email? I am finding myself being berated by the other systems admin for my "unconventional" methods in trying to resolve the matter because I sent him an email asking him to look into the "connection reset by mail" message. I am a total newbie in this arena.

Thanks,
Nate

--
システムマネージャー/開発責任者
Zenlok株式会社

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