On Wed, Feb 20, 2013 at 06:28:05PM -0500, Philippe Grégoire wrote:
> @ajacoutot You should definitely review your approach to user

Oh really? You think so.
Then wire me some money then we'll talk how I can improve support.

> support. You obviously run -current but not everyone do and not

I run -current because their is no support for stable pkg.

> everyone is a porter and interested in getting into the details. 5.2
> was clearly shipped with a broken package and you should have
> expected this question to arise. Also, I provided the following
> infos in my original post:
> 
>   1) OpenBSD 5,2, clean system.
>   2) Talking about mapi.ini, I obviously did what pkg_add advised.
> 
> So unless you want a dmesg and typescript everytime, please, do not
> assume that people cannot RTFM based on their first post. Plus, it
> clearly couldn't be a configuration issue as httpd crashed when mapi
> was present.
> 
> Was it ever evoked that there should be a page where that kind of
> fixes can be documented? Although shipping with broken packages
> should not happen, having everyone get through this hassle is not
> funny.
> 
> In any case, thanks for the energy. It is deeply appreciated.

Thanks to my "approach to user support", you were able to achieve some steps by 
yourself and learn some stuffs in the process.
Also when you request free support, the minimum is to not assume people know 
what you did; you know we have very clever people in this project and when they 
run into issues, they don't assume anything, they just provide as many 
information as they can can because they are not as arrogant as you are. You 
first mail was a very good example of disrespect to the people who work on 
OpenBSD.

So in a word, you learned things in the process and you should be liking my 
balls instead of whining like a monkey out of bananas.

-- 
Antoine

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