Need a page like that on the wiki to cover all OSes... Should also ask
people to share what distro/version of OS, what CPU arch, what video / sound
set-up, tell where to find logs, etc... -G
On Thu, Nov 27, 2008 at 8:30 AM, Sean M. Pappalardo <
[EMAIL PROTECTED]> wrote:
> Hello.
>
> I noticed some of the bugs reported on Windows are devoid of
> troubleshooting info, since most users don't know where to find it. Is
> there somewhere we can post the following instructions on gathering
> Windows event logs, mixxx.log, and even Windows' error reporting data so
> we don't have to ask for this stuff every time?
>
> Thanks.
>
> Sincerely,
> Sean M. Pappalardo
> "D.J. Pegasus"
>
> ----
>
> Getting info from the Windows event logs:
>
> Go to Control Panel -> Administrative Tools -> Event Viewer. We're
> interested in the System and Application logs.
>
> Do it in this order:
>
> 1) Start event viewer.
> 2) Make note of what the most recent event is in both logs.
> 3) Start Mixxx, make it crash
> 4) Refresh the display of both logs (F5 key) and look at any new events
> logged (double click them.) Click the Copy button (looks like two pieces
> of paper,) then paste the text from each into your bug report.
>
> ----
>
> Mixxx.log can be found in the program folder (Typically C:\Program
> Files\Mixxx\ ) Attach this to your bug report.
>
> ----
>
> If Windows Error Reporting comes up, click View Details. Save the files
> to a folder of your choice.
>
> Attach the files WERxxxx.tmp.appcompat.txt and WERxxxx.tmp.version.txt,
> where xxxx is a number. DO NOT include the .dmp file!
>
>
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