I don't know anything about Norton Internet Security, but out of curiosity I ran the installer through Jotti's malware scan, which tested the file with 22 scanners. None of them reported that they had detected a virus. You can check the results here:
http://virusscan.jotti.org/en-gb/scanresult/e6b32f653eb2740c84ba6366aef4bee4bce545db Both those "viruses" you mention do not seem to be directly linked to any particular virus -- rather, they're some kind of heuristic detection feature built into NIS. Have a look here: http://www.mindworkshop.info/windows/the-norton-symantec-ws-reputation-1-false-positive/ http://community.norton.com/t5/Norton-Internet-Security-Norton/Threat-detected-suspicious-cloud-9/td-p/1123744 http://www.symantec.com/security_response/writeup.jsp?docid=2013-082711-5410-99 I'd suggest running another antivirus tool for a second opinion; it might be that your system is already infected by a virus, or that Norton is declaring that lots of things look like a virus and reacting in kneejerk fashion. On 25 May 2014 15:24, Nary <[email protected]> wrote: > Hi, > > I don't know if the Mnemosyne people know that Norton Internet Security is > removing the 2.3 download of Mnemosyne. When I checked Quarantine, it says > two things: > > One shows in glaring red that Mnemosyne has 'WS.Reputation.1' present. The > risk is labeled 'medium.' Then it has another red problem that it says is > high risk, and this is the exact info: > > "bit47dd.tmp contained threat Suspicious.Cloud.9.B" > > We have been unable to successfully download Mnemosyne to either Tom's > Acer netbook running Windows 7 or my iMac running Bootcamp with Windows 7 > Premium. I 'restore' the program and check the 'exclude' box, and it says > that was successful, and turns green. However, nothing changes. The > original download remains corrupted and a new download gets removed again. > > Our efforts to download the program have been over several weeks. > > I have used the previous version of the program for several years. I > cannot believe that it would genuinely contain anything harmful. Anyone > know why Norton is saying that it does? Is there any way to get it to stop > doing that? Thanks > > -- > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected] > . > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/590d8d4d-c34b-4576-a467-73608690f0aa%40googlegroups.com > . > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/CAO-0pXBPzveCXj0awA%3D0wuNdcEbafSgQHrvTm0ePN3dQZ69NQQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
