False positives (files that are detected as viruses, but who are not) can 
be reported here: https://submit.symantec.com/false_positive/

kl. 16:24:12 UTC+2 søndag 25. mai 2014 skrev Nary følgende:
>
> Hi,
>
> I don't know if the Mnemosyne people know that Norton Internet Security is 
> removing the 2.3 download of Mnemosyne. When I checked Quarantine, it says 
> two things:
>
> One shows in glaring red that Mnemosyne has 'WS.Reputation.1' present. The 
> risk is labeled 'medium.' Then it has another red problem that it says is 
> high risk, and this is the exact info:
>
> "bit47dd.tmp contained threat Suspicious.Cloud.9.B"
>
> We have been unable to successfully download Mnemosyne to either Tom's 
> Acer netbook running Windows 7 or my iMac running Bootcamp with Windows 7 
> Premium. I 'restore' the program and check the 'exclude' box, and it says 
> that was successful, and turns green. However, nothing changes. The 
> original download remains corrupted and a new download gets removed again. 
>
> Our efforts to download the program have been over several weeks.
>
> I have used the previous version of the program for several years. I 
> cannot believe that it would genuinely contain anything harmful. Anyone 
> know why Norton is saying that it does? Is there any way to get it to stop 
> doing that?  Thanks
>
>

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