Hi,

Please delete C:\users\weber\AppData\roaming\mnemosyne\config and update to the 
latest version.

Also, if you are running from an usb key, see here:

http://mnemosyne-proj.org/help/running-usb-drive

Cheers,

Peter

> -----Original Message-----
> From: [email protected] [mailto:mnemosyne-
> [email protected]] On Behalf Of [email protected]
> Sent: 17 January 2015 10:02
> To: [email protected]
> Subject: [mnemosyne-proj-users] Cannot start Mnemosyne - error message
> 
> Hi all,
> 
> 
> I began having this problem yesterday evening (I copied the error message
> below). It began when I opened the browser and tried to sort my carts by
> date (newest - oldest), which it took a few seconds to do as usual (I work
> with around 15k cards) but when it was done all the cards I had added right
> before were nowhere to be seen. I closed the browser, my daily schedule
> was back to what it was in the morning. I had completed my daily schedule in
> the afternoon.
> 
> So I shut Mnemosyne in the hope that it would all come back to normal if I
> restarted it and I think I then also loaded a backup from earlier that day. 
> After
> a few tries, I couldn't open Mnemosyne at all and got the message.
> 
> I havn't updated Mnemosyne recently and I don't know what my vesion is... I
> didn't want to uninstall my version and update to the newest one before you
> guys told me it was the right thing to do here.
> 
> 
> Thank a lot, any help much appreciated :) Bye
> 
> 
> 
> Error message:
> 
> An unexpected error has occurred.
> Please forward the following info to the developers:
> 
> Traceback (innermost last):
> File "mnemosyne", line 155, in <module>
> File "mnemosyne\libmnemosyne\_ini_.pyo", line 179, in intialise File
> "mnemosyne\libmnemosyne\_ini_.pyo", line 295, in load_database File
> "mnemosyne\libmnemosyne\databases\SQLite.pyo", line 351, in load File
> "mnemosyne\libmnemosyne\databases\SQLite_media.pyo", line 39, in
> create_media_dir_if_needed File "os.pyo", lin 150, in makedirs File "os.pyo",
> line 157, in makedirs
> WindowsError: [Error 5] Accès refus: u'backups'
> 
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