Hi Peter,
Thanks for your response. The database was on my laptop's hard drive, not a 
USB, and it is the latest version of Mnosyne.

Because of VPN issues I was having difficulty accessing Google groups in 
order to read your reply, so in my impatience I uninstalled the program 
(after copying the files to a USB) and then reinstalled it. 

On attempting to open the new, re-installed program, I immediately got 
another error message (perhaps it is the same one?):

<https://lh3.googleusercontent.com/-ofxCsHrJiU0/VbDui97LBhI/AAAAAAAAABo/pOSFy4Zxun0/s1600/Screenshot%2B%25286%2529.png>

I really hope I haven't lost all of my flashcards...

On Wednesday, July 22, 2015 at 2:34:13 PM UTC+8, Peter Bienstman wrote:
>
> Hi, 
>
> Which Mnemosyne version are you using? Make sure you download the latest 
> version from our website. 
>
> Where is your database located? You seem to have gotten permission denied 
> errors. Perhaps your database is on a USB key which no longer is inserted? 
>
> The correct way to use an USB key is described here: 
> http://mnemosyne-proj.org/help/running-usb-drive 
>
> After answering the above, to get rid of the error delete 
> C:\users\victoria\AppData\Roaming\Mnemosyne\config, and config.db. It's a 
> hidden directory, so you might need to change the settings in windows 
> explorer to see it. 
>
> On to syncing: also here, make sure to download the latest version for 
> both the desktop app ('server') and the android app ('client') (you don't 
> need google play,  you can download it from our website). 
>
> VPN issues might complicate stuff with respect to network access, and 
> perhaps you might need to change the VPN network settings, but I can't help 
> you there, I'm afraid. Better to ask on a forum related to your VPN. 
>
> Anyway, a simple way to test if network communication could work, go to 
> 'settings - configure Mnemosyne - servers' , check 'allow remote review 
> through a webserver'. Mnemosyne will tell you on which web address a server 
> is running. Then, keep Mnemosyne running and open a regular browser on your 
> android device where you type in this web address. If that works, then I 
> can help you set up the sync server, so that you can use the faster native 
> app. 
>
> Good luck! 
>
> Peter 
>
> > -----Original Message----- 
> > From: [email protected] <javascript:> [mailto:mnemosyne- 
> <javascript:> 
> > [email protected] <javascript:>] On Behalf Of Victoria 
> > Sent: 22 July 2015 07:00 
> > To: mnemosyne-proj-users 
> > Subject: [mnemosyne-proj-users] Re: Syncing with Android App- 
> instructions 
> > for technophobes?? 
> > 
> > Ok, I have a worse problem now. Mnemosyne on my desktop won't even 
> > open at all: 
> > 
> > 
> > 
> > 
> >  <https://lh3.googleusercontent.com/- 
> > hFfTtiWJm6U/Va8i671bmzI/AAAAAAAAABY/cwP8Nq1_r- 
> > o/s1600/Screenshot%2B%25284%2529.png> 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > On Wednesday, July 22, 2015 at 5:02:51 AM UTC+8, Victoria wrote: 
> > 
> >         Hi there, 
> > 
> >         I'm a long time user of desktop Mnemosyne, and I just bought an 
> > android tablet and need to sync my flashcards. 
> >         I have read the Mnemosyne Project 'help with syncing' page, but 
> I'm 
> > afraid it really leaves me none the wiser as to what I actually have to 
> do, as I 
> > don't understand half of the terminology (server, client, "start from an 
> > empty database which has the same name as the server database", etc). I 
> > have literally no clue what any of that means. 
> > 
> >         Is there something I can read that will take me through it 
> step-by- 
> > step? 
> > 
> >         Just in case it complicates matters, I am currently based in 
> China, so I 
> > don't have access to the Google play store to download the latest 
> version of 
> > the app, and I am using a VPN on all of my devices (does this have 
> something 
> > to do with the server??). 
> > 
> >         I'm sorry if these are stupid questions to you, but the 
> instructions on 
> > your site are very vague and not all of your users are tech literate. 
>  (Other 
> > than that, I love the program, it's great work and easier to use than 
> some 
> > alternative apps!) 
> > 
> >         Thanks in advance to anyone who can advise. 
> > 
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> > https://groups.google.com/d/msgid/mnemosyne-proj-users/a8182770- 
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> > <https://groups.google.com/d/msgid/mnemosyne-proj-users/a8182770- 
> > d29b-4301-9f9f- 
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> > ter> . 
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>
>

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