Hello Devin,
Thank you for the response. When I run the commands you listed, Mnemosyne
opens up as expected, but the output in Terminal is clearly some kind
of error message.
I have copied that output below:
Uploading SN3K4iU6inLpOSzS08UNjS_SH2znSDdE2zEzrbtyaOJq2_00140.bz2 ...
> Upload failed
>
> b'<pre>\nTraceback (most recent call last):\n File
> "/home/mnemosyne/cgi-bin/cgiupload.py", line 19, in __init__\n
> self.process()\n File "/home/mnemosyne/cgi-bin/cgiupload.py", line 30,
> in process\n f = file(filename, \'wb\')\nIOError: [Errno 13]
> Permission denied:
> \'/home/mnemosyne/SN3K4iU6inLpOSzS08UNjS_SH2znSDdE2zEzrbtyaOJq2_00140.bz2\'\n'
>
>
> Traceback (innermost last):
>
> File "mnemosyne/libmnemosyne/log_uploader.py", line 85, in run
>
> File "mnemosyne/libmnemosyne/log_uploader.py", line 61, in upload
>
> mnemosyne.libmnemosyne.utils.MnemosyneError: b'<pre>\nTraceback (most
> recent call last):\n File "/home/mnemosyne/cgi-bin/cgiupload.py", line
> 19, in __init__\n self.process()\n File
> "/home/mnemosyne/cgi-bin/cgiupload.py", line 30, in process\n f =
> file(filename, \'wb\')\nIOError: [Errno 13] Permission denied:
> \'/home/mnemosyne/SN3K4iU6inLpOSzS08UNjS_SH2znSDdE2zEzrbtyaOJq2_00140.bz2\'\n'
>
When reviewing cards normally, no further terminal output occurs.
If, however, I click to "browse cards" or "edit" a card with audio and then
click "preview", I get the following message:
> QProcess: Destroyed while process
> ("/Applications/Mnemosyne.app/Contents/MacOS/mplayer") is still running.
Please let me know if there is any further information that I can provide
that would be helpful.
Best,
Robert
On Wed, May 20, 2020 at 11:35 PM Devin Howard <[email protected]> wrote:
> Hi Robert
>
> I've upgraded to Catalina and 2.7.1 works for me - I can hear the sounds.
>
> It may help if I see the specific error message your application is
> throwing. We can try launching Mnemosyne from a terminal. Not sure what
> your experience with Terminal is so I can give you the step by step.
>
> Can you exit Mnemosyne, then open the Terminal application and type these
> lines (pressing Enter after each one)
>
> cd /Applications/Mnemosyne.app/Contents
> MacOS/Mnemosyne
>
> When I run these two commands, I see Mnemosyne open, andI see this output:
>
> orpved:~ devin$ cd /Applications/Mnemosyne.app/Contents/
> orpved:Contents devin$ MacOS/Mnemosyne
>
> That is, there is no additional output. When I read a card that has
> sounds, the sound plays and again, I see no additional output.
>
> If you do see any error message in the terminal when you run the sounds,
> can you send it to me so I can help debug?
>
>
>
> On Tue, May 19, 2020 at 6:39 PM Devin Howard <[email protected]> wrote:
>
>> OK, I've tested and the latest 2.7.1 sound works for me
>>
>> macOS version: 10.14.6 (18G4032)
>>
>> This is probably something new in Catalina. I've been putting off
>> upgrading, but I'll do that now and try it.
>>
>> Does sound work in 2.3 with Catalina? If you have time, it would help if
>> you tried all the versions between 2.3 and 2.7.1 to find out if there's an
>> issue in Mnemosyne generally, or if it's an issue with Catalina.
>>
>> I don't promise I'll do it quickly, but assuming it breaks in Catalina
>> I'll try to get something pushed for a 2.7.2 release or 2.8 release that
>> works with Catalina
>>
>> On Mon, May 18, 2020 at 1:28 PM Devin Howard <[email protected]> wrote:
>>
>>> I can look into this issue this week and get back to you
>>>
>>> On Mon., May 18, 2020, 12:20 a.m. Peter Bienstman, <
>>> [email protected]> wrote:
>>>
>>>> Hi,
>>>>
>>>> I'm putting Devin, our Mac developer in CC. Probably it has something
>>>> to do with Mnemosyne not finding mplayer. You might try installing
>>>> mplayer in a location that is picked up by the system path.
>>>>
>>>> Cheers,
>>>>
>>>> Peter
>>>>
>>>> On Mon, May 18, 2020 at 9:19 AM <[email protected]> wrote:
>>>> >
>>>> > I have happily used Mnemosyne for a number of years. Today, after
>>>> updating my Mac to 10.15.4, the audio in all my Mnemosyne flashcards
>>>> stopped working. At this point I have about 8,000 flashcards, and large
>>>> number of them have audio on them.
>>>> >
>>>> > If this helps:
>>>> > 1. As far as I can tell, the audio on my computer is fine otherwise.
>>>> I also use Anki and the audio on Anki flashcards was still functioning
>>>> today.
>>>> > 2. As a test, I reset my computer, but that did not bring back the
>>>> audio.
>>>> > 3. I had actually been using an older version of Mnemosyne like 2.2,
>>>> so I upgrade to 2.7.1 but that did not help the problem either.
>>>> >
>>>> > What should I do?
>>>> >
>>>> > Best,
>>>> >
>>>> > Robert
>>>> >
>>>> > --
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>>>> .
>>>>
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