Hi,

Have you tried the troubleshooting tips here?

https://mnemosyne-proj.org/help/syncing

Cheers,

Peter

On Mon, 8 Mar 2021, 06:45 Monika Sugimoto, <[email protected]>
wrote:

> Hello, I am also having a syncing error. I would like to sync my Mnemosyne
> (iMac) with my laptop at home, but I am receiving an error message: Server
> not found. Any good ideas for that problem? Thanks in advance![image:
> Bildschirmfoto 2021-03-08 um 10.32.03.png]
>
> [email protected] schrieb am Dienstag, 2. Februar 2021 um 20:08:08 UTC+9:
>
>> Thank you so much for your help. I have set both my laptop and my tablet
>> on my 4g instead of the regular wifi and I was finally able to sync it!
>> However, I did have to try several times, as the first few syncs still
>> failed. So if anyone else has the same problem and switches to data, just
>> try a few times and it should work. Once again, thank you so much for this
>> app/program and for your quick and helpful responses.
>>
>> 2021 m. vas. 1 d., pr 22:09, Peter Bienstman <[email protected]> rašė:
>>
>>> Is your wifi reliable? That could also cause this...
>>>
>>> Peter
>>>
>>> On Mon, Feb 1, 2021 at 7:36 PM Siemkutee S <[email protected]> wrote:
>>>
>>>> Hi,
>>>>
>>>> Yes, it's the initial sync, I have around 6000 cards (4000 of my own
>>>> and 2000 imported from anki). The device itself would be still on during
>>>> the sync but the sync stops at most at 39% (I've tried several times, a few
>>>> it didn't sync at all and was showing 0%, a few it went to 2%) and then
>>>> gives me the error shown in the snapshot.
>>>>
>>>> 2021 m. vas. 1 d., pr 19:56, Peter Bienstman <[email protected]>
>>>> rašė:
>>>>
>>>>> Hi,
>>>>>
>>>>> Is this the initial sync and do you have a lot of media files? If so,
>>>>> your device might go to sleep during the sync. Try increasing the sleep
>>>>> timeout for Android or tap the screen from time to time to keep it awake.
>>>>>
>>>>> Cheers,
>>>>>
>>>>> Peter
>>>>>
>>>>>
>>>>> On Mon, 1 Feb 2021, 17:29 [email protected], <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I'm trying to sync memorise to my android tablet but it keeps
>>>>>> freezing at about half way and it gives me this error 103. What does it
>>>>>> mean and how can I solve it?
>>>>>>
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