Which Windows version are you using? Which was the version of Mnemosyne
you were using before? Is it possible that you have an old 32-bit computer?
At some point in the past, we dropped support for 32-bit Windows....

Peter

On Tue, Jun 14, 2022 at 10:49 PM Alvis Floyd <[email protected]> wrote:

> hello i recenlty updated mnemosyne to the most recent version on the
> website. First window Edge would not allow the download. so i went to
> Endows explorer. iwas able to download the install pascage. after
> instalation, Mnemosyne would not open please see below taken from my event
> viewer.
>
> thanks in advance
> ===================================================================
> Source
> Mnemosyne.exe
>
> Summary
> Stopped responding and was closed
>
> Date
> ‎6/‎14/‎2022 7:45 AM
>
> Status
> Report sent
>
> Description
> A problem caused this program to stop interacting with Windows.
> Faulting Application Path:    C:\Program Files
> (x86)\Mnemosyne\Mnemosyne.exe
>
> Problem signature
> Problem Event Name:    AppHangB1
> Application Name:    Mnemosyne.exe
> Application Version:    0.0.0.0
> Application Timestamp:    5f2e9a84
> Hang Signature:    deb7
> Hang Type:    134217728
> OS Version:    10.0.19044.2.0.0.256.48
> Locale ID:    1033
> Additional Hang Signature 1:    deb7dd594b3b210fb601aaafd455e3b5
> Additional Hang Signature 2:    962d
> Additional Hang Signature 3:    962d66617382b0956dd68ff02a800a14
> Additional Hang Signature 4:    deb7
> Additional Hang Signature 5:    deb7dd594b3b210fb601aaafd455e3b5
> Additional Hang Signature 6:    962d
> Additional Hang Signature 7:    962d66617382b0956dd68ff02a800a14
>
> Extra information about the problem
> Bucket ID:    aa945e2571d66bec515b62d398d5c9c1 (1250701982467213761)
>
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