Really strange...

Does uninstalling and reinstalling help?

Does Mnemosyne 2.8 work without problems?

Peter

On Wed, 15 Jun 2022, 17:13 Alvis Floyd, <[email protected]> wrote:

> here are my specs its a windows 10 machine
>
>
> Processor    Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz   3.60 GHz
> Installed RAM    64.0 GB (63.8 GB usable)
>  System type    64-bit operating system, x64-based processor
>
>
> On Wednesday, June 15, 2022 at 5:14:50 AM UTC-7 Peter Bienstman wrote:
>
>> Which Windows version are you using? Which was the version of Mnemosyne
>> you were using before? Is it possible that you have an old 32-bit computer?
>> At some point in the past, we dropped support for 32-bit Windows....
>>
>> Peter
>>
>> On Tue, Jun 14, 2022 at 10:49 PM Alvis Floyd <[email protected]> wrote:
>>
>>> hello i recenlty updated mnemosyne to the most recent version on the
>>> website. First window Edge would not allow the download. so i went to
>>> Endows explorer. iwas able to download the install pascage. after
>>> instalation, Mnemosyne would not open please see below taken from my event
>>> viewer.
>>>
>>> thanks in advance
>>> ===================================================================
>>> Source
>>> Mnemosyne.exe
>>>
>>> Summary
>>> Stopped responding and was closed
>>>
>>> Date
>>> ‎6/‎14/‎2022 7:45 AM
>>>
>>> Status
>>> Report sent
>>>
>>> Description
>>> A problem caused this program to stop interacting with Windows.
>>> Faulting Application Path:    C:\Program Files
>>> (x86)\Mnemosyne\Mnemosyne.exe
>>>
>>> Problem signature
>>> Problem Event Name:    AppHangB1
>>> Application Name:    Mnemosyne.exe
>>> Application Version:    0.0.0.0
>>> Application Timestamp:    5f2e9a84
>>> Hang Signature:    deb7
>>> Hang Type:    134217728
>>> OS Version:    10.0.19044.2.0.0.256.48
>>> Locale ID:    1033
>>> Additional Hang Signature 1:    deb7dd594b3b210fb601aaafd455e3b5
>>> Additional Hang Signature 2:    962d
>>> Additional Hang Signature 3:    962d66617382b0956dd68ff02a800a14
>>> Additional Hang Signature 4:    deb7
>>> Additional Hang Signature 5:    deb7dd594b3b210fb601aaafd455e3b5
>>> Additional Hang Signature 6:    962d
>>> Additional Hang Signature 7:    962d66617382b0956dd68ff02a800a14
>>>
>>> Extra information about the problem
>>> Bucket ID:    aa945e2571d66bec515b62d398d5c9c1 (1250701982467213761)
>>>
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>>>
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