Keith Parkansky wrote:

> Overall that hasn't been my experience.  I'm the last
> one in the office to say anything good about Microsoft,
> but their support people were excellent in helping us
> resolve an issue when we tried to set up a Terminal
> Server connection to a client over a VPN connection
> set up with Windoze 2000 (ended up being [...]

I'd have to concur.  I don't like using MS products at all, but when I've
had really obscure problems and bothered to call them, their technical
support people have managed to figure things out with me over the phone and
got things working again.  They're especially helpful for those registry
keys that don't exist, or shouldn't ;-).
--
Michael T. Babcock, C.T.O. FibreSpeed
http://www.fibrespeed.net/~mbabcock


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