Check the ssl_engine_log and look for their IP's. That will tell you if
they tried to connect.

I see this type of thing a lot, and the problem is always on the other
side. See if  they have a proxy to negotiate which may not be set up for
SSL. Can they get to other SSL sites?

Jeff

On Tue, 10 Apr 2001, D. Scott Davidson wrote:

> 
> I am having a problem at our site with one group
> of people on a common network not being able to connect
> to our ssl-enabled site. People outsite of that one
> network can connect to our ssl enabled site. I am trying to
> track the problem to see what the error is. I am fairly
> new to this mod_ssl package and could use some suggestions on
> how to track this problem or on what the this problem could
> be.
> 
> 
> Here is our situation:
> 
> - We are not denying anyone from our web sites with a deny
>   statement in our httpd.conf file or other assoc config files.
> 
> - The people on that one network CAN connect to non-ssl sites
>   fine. They can even connect to the site in question when apache
>   is brought up without ssl.
> 
> - The error that results is that the our site is not responding.
> 
> 
> I get the impression that it is a handshake problem.
> Has anyone run into a simular problem ?
> Any suggestions ?
> 
> 
> Thanks in advance
> 
> 
> 
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