This doesn't seem to be a mod_ssl question as such. What I suspect is the older browsers don't have the root certificate for Equifax installed. I am guessing that you are referring to IE, since Netscape has had 128bit support since 4.67 (IIRC).
In the case of IE, check out Tools/Internet Options/Content/Certificates and click the "Trusted Root Certification Authorities". If Equifax isn't listed, then that is your problem. - John Airey Internet systems support officer, ITCSD, Royal National Institute for the Blind, Bakewell Road, Peterborough PE2 6XU, Tel.: +44 (0) 1733 375299 Fax: +44 (0) 1733 370848 [EMAIL PROTECTED] More people die each day of AIDS than died in the terrorist attacks on September 11th 2001. >-----Original Message----- >From: Juce [mailto:[EMAIL PROTECTED]] >Sent: 12 December 2001 02:34 >To: [EMAIL PROTECTED] >Subject: Question > > >We just recently upgraded Apache (1.3.19) and Mod_SSL (2.8.1) >for one of our >dedicated customers who is using secure certificates from >Equifax. Soon after >the upgrade 2 of his sites were receiving Root Certificate >Warnings meaning that >Equifax's certificates were not being recognized correctly. >However, this >problem only seems to be occurring on certain browsers if the browsers >themselves do not have 128 bit encryption. But then some of >these browsers >report a warning and some do not. If you want to look, the sites are >https://www.dells.com and https://www.ad-lit.com. > >I have already contacted Equifax regarding this problem when >it first occurred >about 2 weeks ago, but they haven't really been all that >helpful in this matter. >I asked one our Development guys here who was the one to the >upgrade on his >server and he said that the upgrade could have caused the >problem but as of yet >are not sure what that maybe yet. > >We were wondering if you guys have heard of anything similar >occur to other >people. I'm not sure if you guys can help, but if you have >any information that >maybe useful, we would be extremely grateful. Please get >back to us at your >earliest convenience. > >Thank You, > >Julian >[EMAIL PROTECTED] >DreamHost.com >NewDream.net > >______________________________________________________________________ >Apache Interface to OpenSSL (mod_ssl) www.modssl.org >User Support Mailing List [EMAIL PROTECTED] >Automated List Manager [EMAIL PROTECTED] > - NOTICE: The information contained in this email and any attachments is confidential and may be legally privileged. If you are not the intended recipient you are hereby notified that you must not use, disclose, distribute, copy, print or rely on this email's content. If you are not the intended recipient, please notify the sender immediately and then delete the email and any attachments from your system. RNIB has made strenuous efforts to ensure that emails and any attachments generated by its staff are free from viruses. However, it cannot accept any responsibility for any viruses which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk ______________________________________________________________________ Apache Interface to OpenSSL (mod_ssl) www.modssl.org User Support Mailing List [EMAIL PROTECTED] Automated List Manager [EMAIL PROTECTED]
