[Modus] Not-so-smooth upgrade

[Drew Salmon]

Did they do a refresh or sync? Drew   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Bohan Sent: Tuesday, November 04, 2003 12:18 PM To: [EMAIL PROTECTED] Subject: [Modus] Not-so-smooth upgrade   I’ve got a call into Vircom, but I wanted to run the upgrade issues I had by this list.  The Web Mail server is broken now, but I think that is a DCOM permissions problem I’ll be able to work out with Vircom and we’ve got our customers up and running on a temporary web mail system in the meantime.   The latest problem to come to light is with IMAP folders and emails not showing up.  All of our customers who are using IMAP are not able to see any of their folders or emails that came in before the upgrade.  However, the emails and folders are definitely there in their mailbox directories.  Anyone have any ideas while I’m waiting for a callback?   Regards,   Michael Bohan NetStrategies & Management [EMAIL PROTECTED]