* This is the modus mailing list *

The resolution to this problem:
I was upgrading to Modus L over a Vopmail Enterprise + Webmail Pro
installation. Apparently, the Webmail Pro retained all it's old
settings, including the registry key pointing to the webmail pro license
key, so when the Modus version was installed it did not like that
non-Modus key hanging around.
I'd advise anybody upgrading from a similar situation to uninstall
Webmail Pro first before installing Modus.

In my case, at the point where the webmail server was failing, I
uninstalled Webmail Pro and reinstalled Modus, this time selecting only
the Webmail component instead of the entire email system.
-Andrew


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Suneel Jhangiani
Sent: Wednesday, November 05, 2003 6:11 PM
To: [EMAIL PROTECTED]
Subject: [Modus] webmail service will not start


* This is the modus mailing list *

ModusMail L does as far as I am aware include basic Web Mail
functionality.

You'll have to speak to Vircom, unfortunately I think they may all have
gone home now (not really sure what time it is there, it's 2am here)

---
ACRONYM: Abbreviated Coded Rendition Of Name Yielding Meaning


(--------------------------------)         {((((((
(     Suneel Jhangiani           )        /_  _  )
(    Technical Director          )       ( .  .   )
( Inter-Computer Technology Ltd. )        ( /   )
(----------------------------------oOOo------------oOOo----)
( 40 James Street                Tel: +44 (0) 20 7486 9601 ) 
( London W1U 1EU                 Fax: +44 (0) 7050 678 978 )
( United Kingdom               Email: [EMAIL PROTECTED]     )
(             Website: http://www.inctech.com              ) 
(----------------------------------------------------------)




-----Original Message-----
From: Andrew Ebaugh [mailto:[EMAIL PROTECTED] 
Sent: 06 November 2003 01:47
To: [EMAIL PROTECTED]

* This is the modus mailing list *

I'm getting the following in the webmail server log:

---- WEBMAILSVR log entry made at 11/05/2003 17:00:41
The license key for this software is missing or invalid.
Please contact your supplier for a valid license key.
Your support & upgrade plan associated with this licence key is now
expired. If you want to be able to use this version of the software, you
will need to get a new plan.  A new license key will be provided to you
once you've subscribed.

Guess that explains it. There was a mixup with my key.
I'm running modusmail L. Does that include the Webmail component? Guess
this wasn't such a good "upgrade" for me.:) -Andrew

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Suneel Jhangiani
Sent: Wednesday, November 05, 2003 5:26 PM
To: [EMAIL PROTECTED]
Subject: [Modus] webmail service will not start


* This is the modus mailing list *

First thing would be to check the permissions.

What user account is the service set to run under?
What permissions are on the Web Mail directories and files within them?
(I'm thinking off the INI file here).

Anything in the eventlog? Modus Mail Logs?

---
Auditor: A person sent in after the battle to stab the wounded


(--------------------------------)         {((((((
(     Suneel Jhangiani           )        /_  _  )
(    Technical Director          )       ( .  .   )
( Inter-Computer Technology Ltd. )        ( /   )
(----------------------------------oOOo------------oOOo----)
( 40 James Street                Tel: +44 (0) 20 7486 9601 ) 
( London W1U 1EU                 Fax: +44 (0) 7050 678 978 )
( United Kingdom               Email: [EMAIL PROTECTED]     )
(             Website: http://www.inctech.com              ) 
(----------------------------------------------------------)




-----Original Message-----
From: Andrew Ebaugh [mailto:[EMAIL PROTECTED] 
Sent: 06 November 2003 01:18
To: [EMAIL PROTECTED]

* This is the modus mailing list *

After upgrading to Modus from Vopmail, I get the following when
attempting to start the webmail server:

The VIRCOM Web Mail Server service terminated with the following error: 
%%4294967295 

Any ideas?
-Andrew


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