[Modus] V3 - quit quarantining spam, I need help!

[Don Van Oort]

in this folder I have mailstore.mdb, mailstore.idx and inbox   are you saying to rename mailstore.mdb   or rename the quarantine.mdb file which is in the ModusMail\Sievestore folder   thanks.   <don   From: Greg Brandow [mailto:[EMAIL PROTECTED] Sent: Thursday, November 13, 2003 12:06 AM To: [EMAIL PROTECTED] Subject: [Modus] V3 - quit quarantining spam, I need help!   if you go to your modusmail folder, then Mailbox, then @quaratine, you should see the mdb file and the inbox folder...we rename both (usually by just adding a letter to the beginning of each name)...   as I mentioned, the modus adm service must be stopped first then restarted...modus will recreate the mdb file and inbox folder automatically.   -Greg   ----- Original Message ----- From: Don Van Oort To: [EMAIL PROTECTED] Sent: Thursday, November 13, 2003 1:01 AM Subject: [Modus] V3 - quit quarantining spam, I need help!   this helps, I understand part of what you said.   I do not understand “rename the quarantine inbox folder’   thanks in advance for your help.   <don   From: Greg Brandow [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 12, 2003 11:56 PM To: [EMAIL PROTECTED] Subject: [Modus] V3 - quit quarantining spam, I need help!   we use the default access db and it fills up every day or two...(yes, we're moving to SQL)...we don't compact or anything, just stop modus adm service and rename the quarantine.mdb file and quarantine inbox folder, then restart modus adm.   modus scan sounds like it is just very busy trying to catch up with the backlog... if you start with an empty quarantine, you should see entries from 11/09/03 almost immediately upon restart of the modus adm service.   hope this helps.   -Greg     ----- Original Message ----- From: Don Van Oort To: [EMAIL PROTECTED] Sent: Thursday, November 13, 2003 12:22 AM Subject: [Modus] V3 - quit quarantining spam, I need help!   We upgraded to version three  about 9 days ago. It works awesome!   Everything has been going well.. until now..   However today, I am not getting Spam but our quarantine which is usually around 25,000 messages is down to about 12,000 messages and there are no messages in quarantine since the 9th  (11-9-03).   I stopped all services, backed up quarantine.mdb and compacted it.  file is about 33Megs.   restarted everything and it still hosed up.   I tried to purge spam (as I have done before) and purge is painfully slow,   Any ideas what I should do next??   Thank you!!!   <don