[Modus] Easynet put to the test

[Cary Fitch]

When I had an Easynet issue, they wrote back promply, said there was a known glitch of unknown origin that affected many domains, and it was over.   Very prompt, courtious and professional.   Be sure your complaint is clear and doesn't come off like a whiner. (no reflection on you) just be sure your complaint is the actual issue.   Cary ----- Original Message ----- From: Drew Salmon To: [EMAIL PROTECTED] Sent: Tuesday, November 18, 2003 12:01 PM Subject: [Modus] Easynet put to the test Well, it looks like I may be putting Easynet to the test here.  I have my first report of a �wrongful entry� in their DB.  A public library in a town adjacent to San Antonio cannot send mail to me because their mail server IP is on the blackholes.easynet.nl list.  Below is what they are seeing in their mail server logs.  Their mail server admin insists that they are not open for relay and/or proxy.  He states that they have contacted Easynet many times to have themselves removed and have never even received a reply.  I tried a test telnet to their mail server to see how far I could get and it would not allow me to relay mail.   Has anyone else out there had a similar issue or any other issue with Easynet?  I will keep you posted on any response I receive from them.   >  Waiting for protocol initiation... >  <-- 550 This system is configured to reject mail from [snip] [snip] (Host blacklisted - Found on Realtime Black List server 'blackholes.easynet.nl') > --- End Transcript ---   Best regards,  Drew  *************************    CCNP, CCDP, MCSE+I, & CWP     *************************   Modus3 Bug Buster Co-MVP

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