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Hi, Has anyone had issues with hotbar.com emoticons program causing problems? I have a customer who cannot receive email. In fact this is the error i got back when trying to send to him from an account on his domain.  after this, i tried to send from my yahoo test account and i'll provide a copy of the message from there as well that i got back. Any thoughts would be appreciated.   thanks vince   Reporting-MTA: dns; totacc1.totalia.com   Final-Recipient: rfc822; "microsoft outlook" Action: failed Status: 4.3.0 (Persistent transient failure - system: no additional status information available)   AND ALSO THE FOLLOWING ERROR Your message has encountered delivery problems to the following recipient(s): "microsoft outlook" Delivery failed Could not deliver message - system error: The parameter is incorrect. Below is the message i got back from my postmaster to my yahoo account when trying to send to this customer. Resent-To: microsoft outlook Resent-From: [EMAIL PROTECTED] Resent-Message-Id: <[EMAIL PROTECTED]> Resent-Date: Wed, 10 Dec 2003 14:32:44 -0700 Received: from vince (unverified [66.114.139.76]) by totacc1.totalia.com  (Vircom SMTPRS 3.0.277) with SMTP id <[EMAIL PROTECTED]> for <[EMAIL PROTECTED]>;  Wed, 10 Dec 2003 14:32:44 -0700 Message-ID: <[EMAIL PROTECTED]> From: "Hostmaster at Total Internet Access" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> References: <!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAaLNMxFOx/067MAvT/[EMAIL PROTECTED]> Subject: Re: email Date: Wed, 10 Dec 2003 14:30:44 -0700 MIME-Version: 1.0 Content-Type: multipart/alternative;  boundary="----=_NextPart_000_001A_01C3BF2A.31D944C0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165