* This is the modus mailing list *

Thanks for the information. In this case, we'll probably go ahead with the
upgrade. We had some issues (mostly our own fault) when upgrading to
ModusMail 3. Things are finally starting to settle down, and we've got our
white list to the point where it's solving most of our false positive
issues. We were afraid to upgrade if it was going to produce an effect that
our customers would notice.
 
Ben Rogers
http://www.c4.net
v.508.240.0051
f.508.240.0057


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Customer Support
Sent: Monday, December 15, 2003 10:47 AM
To: [EMAIL PROTECTED]
Subject: [Modus] SPAM/277Upgrade

* This is the modus mailing list *

1) So far, both Scott (wmol) and John (kinzua) both had a backup spooler in
their trusted zone for the content-filtering.  Since spammers tend to hit
the secondary more and more thinking the primary is an anti-spam gate,
obviously any messages sent to the backup would be let through on the main.
You have to make sure if you have any backup servers to remove them from
your trusted zones.

2) Scott seemed to have a problem with the extended DB after the upgrade
that caused "inheritence" to break down, he seems to have fixed it so I've
asked him to give me the list of things he did and I'll how-to-ize it ;-)
He'll be doing a test today to confirm.

- Yves




----- Original Message ----- 
From: "Holstein, Regis J." <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, December 15, 2003 10:42 AM
Subject: [Modus] SPAM/277Upgrade


> * This is the modus mailing list *
>
> On our end, we haven't had any issues after upgrading to 277 : users have
> reported they got the same catch rate.
>
> Regis
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Behalf Of Benjamin S. Rogers
> Sent: Monday, December 15, 2003 10:40
> To: [EMAIL PROTECTED]
> Subject: [Modus] SPAM/277Upgrade
>
>
> * This is the modus mailing list *
>
> We were going to upgrade because our Web mail server has been crashing
quite
> a bit since upgrading to ModusMail 3. However, I think we're going to hold
> off based on some of the posts over the last few days. Does anyone have an
> upgrade success story, or is the lower catch rate pretty universal? Does
the
> lower catch rate also mean less false positives? I wouldn't mind catching
a
> few less spam if it means a lower false positive rate.
>
> Ben Rogers
> http://www.c4.net
> v.508.240.0051
> f.508.240.0057
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
> Of John D. Lewis
> Sent: Monday, December 15, 2003 8:12 AM
> To: [EMAIL PROTECTED]
> Subject: [Modus] SPAM/277Upgrade
>
> Vircom,
> Boy, are we getting blasted! Stuff that should never get through the
> filters is bombarding all of our users, myself included.
> I've sent probably 50 to 100 spams to the spamtrap since 12/12/03 - when
> we upgraded. We're still getting them! I've received dozens of complaints
> from customers stating that we have "dropped the ball" - what's going on
> with this new build?
> Is there a patch to take it back to the 273 level?
> Need solution today.
> Regards,
> J. Lewis, Mgr
> Allegany.com IS Inc
> Home of Kinzua.net
>
>
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