I agree with Dave - just replace the @ with a % in the email address and all will work fine. This is still an issue with MAC, Netscape and Eudora mail clients.
We include this information on out help pages we send to a clients
Jeff
Hi Jeff,
For anyone else who needs the information.
We converted this past week all of our mailboxes over to modus. All of this sort of thing is fresh on our minds as we help users migrate our MM server.
Latest version of Eudora (v6) for PC and Mac does not need the %. Older versions do.
Latest version of Netscape (v7.1, and 7.0x) do not need the %. Versions prior to v6 do.
Jim
TDE Internet
----- Original Message -----
From: Dave Joyce
To: [EMAIL PROTECTED]
Sent: Thursday, December 18, 2003 05:35
Subject: [Modus] Netscape 4.7 issues
Netscape is an old adversary, and Mac is another issue. But if I remember correctly from VopMail days, Netscape doesn't like the '@' in username for pop3 so use '%' instead. Our local paper is Netscape 4.7 /Mac and I haven't heard anything bad from them, and believe me I would if it was an issue.
Regards,
Dave Joyce
Internet Manager
RTC on Line
- -----Original Message-----
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jesse
- Sent: Wednesday, December 17, 2003 2:28 PM
- To: [EMAIL PROTECTED]
- Subject: [Modus] Netscape 4.7 issues
- We have a client running Netscape 4.7 on a Mac for a domain that we host on Modusmail . They are running into an interesting issue when trying to check their mail.
- If they setup their mail client for pop3 it tries pops up a window that says "Password for mail user [EMAIL PROTECTED]" (Pop3.kathexisdesign.com is the incoming mail server) and rejects the password.
- However if she changes it to IMAP it pops up a window that says"Password for IMAP user [EMAIL PROTECTED] on pop3.kathexisdesign.com" and then checks her mail just fine.
- At first I thought this was something just on her system, or that she was having an ID 10 T error, but I was able to duplicate this issue on my XP workstation using 4.7 however Netscape 7 works fine in either pop3 and imap settings.
- I'm fine with chalking this up to yet another Netscape glitch but I am curious if anyone else has seen this, or knows of a cause for this.
