At 09:03 AM 01/07/2004 -0500, you wrote:
We are currently investigating why some customers (running build 282) are having difficulties receiving latest Anti-Virus updates.
Thank you.
p.s. For customers that posted this problem on the mailing list, please notify us if the behavior is no longer present.
This is not just with build 282, but with 277 as well.
Jim
TDE Internet
It is now working. When I checked it at 12:30AM MDT, it was broke. At 7:30AM MDT, it was working once again.
Jim
TDE Internet
Robert Button
Director, Customer Services
Vircom Inc.
www.vircom.com
Multi-Layered Anti-Spam Technology
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of postmaster
Sent: Wednesday, January 07, 2004 4:50 AM
To: '[EMAIL PROTECTED]'
Subject: [Modus] Modus 3.0.282 bug: AV updates impossible
Unfortunately now just an hour later the error is present again.
This strange bug looks interesting in its inconsistency.
Kai Fiebach
Musikhochschule L�beck, Germany
http://www.mh-luebeck.de
-----Original Message-----
From: Larry Essary [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 07, 2004 8:33 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: [Modus] Modus 3.0.282 bug: AV updates impossible
At 01:11 AM 1/7/04, you wrote:
How strange. I just checked ours and it was working before midnight. Now
our AV is reporting the same error that you are receiving.
Larry
Pulse Net
* This is the modus mailing list *
New Modus 282 seems to have a severe bug in the AV Update process.
After the update from ModusGate 277 to ModusGate 282 we cannot download new
AV definitions any longer as we always receive a license error:
Result: Error updating 'license is inappropriate: "Access
Forbidden"'(0xE007FDE8))
The error also is logged in the Windows event log:
MODUSADM
Event ID 5906
license is inappropriate: "Access Forbidden".
Sieve updates are not affected and can be downloaded fine, just the AV
updates are lost with the new version.
Please fix ASAP, thanks.
Kai Fiebach
Musikhochschule Luebeck, Germany
http://www.mh-luebeck.de/edv
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