Title: Message

I sent this the support but also wanted to share it here.

 

We are running three Modus server all have the issue.

 

Specs:

 

2 are Windows 2000 Sever

1 is Windows 2000 Advanced Server

 

Modus Scan Service on all three are default Local System

Modus Admin on all three is a domain account that is part of the Local Admin and Domain Admin Groups

 

We are still running on Modus build 273

 

We have to stop Scan and Admin services and run the autoupdate.exe once a day.

 

Hope this info helps.

 

Charles


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Button
Sent: Wednesday, January 28, 2004 7:04 PM
To: [EMAIL PROTECTED]
Subject: [Modus] VIRCOM Error Updating Virus - Information Required.
Importance: High

 

To customers who experienced problem with the Virus update:

 

Please email us back the following information to [EMAIL PROTECTED]

 

1- What version of Windows are you running (2000 or 2003) ?

 

2- Are moduscan & modusadm services running under the default system account or are they set to use "Login As" when you go under control-panel => services => <servicename> Settings?  In other words, are they logged in to a specific account (ie: administrator) or are they set to default (none, which implies a System account).

 

 

Thank you for your help.

 

Regards,

 

 

Robert Button

Director, Customer Services

Vircom Inc.

www.vircom.com

 

Multi-Layered Anti-Spam Technology

 

 

 

 

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