* This is the modus mailing list *

When I use step two as defined on the website I get an error from the winzip
self extrator that it "Can't create output file:
f:\vopmail\nvc\nse\nse_w32.dll". The security on that file and the entire
directory is that "everyone" has full permissions. If I try and delete the
file it says there is a sharing violation and that the file is in use. I'm a
little think today from the cedar, but how do I find what damned app has
control of this dll and close it? I can't reboot again as I have done too
much of that already. We are quickly approaching a problem with customer
questioning reliability.

Mark Thornton
San Marcos Internet, Inc
512-393-5300


----- Original Message ----- 
From: "Robert Button" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: "'Customer Support'" <[EMAIL PROTECTED]>
Sent: Thursday, January 29, 2004 1:27 PM
Subject: [Modus] MyDoom.B


> * This is the modus mailing list *
>
> Robert,
>
> Did you follow the instructions (step-2) from Vircom Website, you should
> not have to reboot the server. If step-2 doesn't work, please email
> [EMAIL PROTECTED] and we will take a look at your situation
>
> Thanks
>
>
>
> Robert Button
> Director, Customer Services
> Vircom Inc.
> www.vircom.com
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Robert D. Maynard
> Sent: Thursday, January 29, 2004 2:23 PM
> To: [EMAIL PROTECTED]
> Cc: 'Customer Support'
> Subject: [Modus] MyDoom.B
>
> * This is the modus mailing list *
>
> How can I tell if the anti-virus definitions are updated to include
> MyDoom.B
> protection?  I'm still getting program did not complete in time errors
> and I
> don't want to reboot the server or restart services unless it is
> absolutely
> necessary.
>
> -Robert Maynard
>
>
> **
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