Larry,

 

Have you verified that this customer is only checking the account with webmail or are they using outlook also?

 

Sounds like the common question we get when outlook is set to remove the messages from the server then they can not see them using webmail.

 

 … but they are there when I use Outlook! …

 

Bill

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Essary
Sent: Monday, February 02, 2004 10:48 PM
To: [EMAIL PROTECTED]
Subject: [Modus] Web Mail - disappearing emails

 


Has anyone had a user report the following ?

Email is being deleted without me deleting it.  Got an important message late this afternoon...
read it and was going to reply later  tonight.....well it gone. 
All email I received today has disappeared.


Larry

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