[Modus] Web Mail Failure

[Mike McTee]

Larry,   I’ve seen this occur in very isolated instances where I literally copied their clear-text password from our billing software system (out of the same SQL db that MM authenticates to), pasted it into webmail, and it wouldn’t let me login.  I changed the password through the billing software and it worked.  I then changed it back to the original pw and it worked.     I can’t explain this at all, I just know it has happened a few times.       Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net)       -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Essary Sent: Thursday, February 05, 2004 1:41 PM To: [EMAIL PROTECTED] Subject: [Modus] Web Mail Failure   I have a user that can't log into webmail. I get the same results using her account information I can get logged in using my own account.    I have stop & started webamail, IIS, and have rebooted the server.   It still fails to login. Any ideas ? Larry An internal error occurred. Please try again later and contact your ISP if the problem persists. Description : Login failed. Code : &H800300CA