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Just
one of the many reasons that I do NOT and will NOT take paypal we accept all
major credit cards there rates are better than paypal and we maintain an 800
number making as easy for our customers to pay us as it is for them to use
paypal. I don't understand why anyone would want to give more money to FeeBay
through one of there subsiseries than they have to
jim
Abe (and so many others, including myself),
Yes, PayPal is was too quick to take money out of a seller's account.
They shoot first and ask questions later... well, sometimes they don't even
bother to ask questions later. Or if they do, they don't listen to your
answer. Sometimes they "freeze" the account so you can't even continue to
conduct business. There are a couple of things you can do to help with their
idiocy:
1) Have a separate PayPal account that you use to" receive payments only"
into and don't leave very much money in it.. This makes it harder
for them to take money away from you without at least asking first. But... I
have heard reports that if they really want to take money from you and you
don't have enough in the account they will make a withdrawal from
your bank account and/or credit card (!) So:
2) In combination with the above, have a separate bank account that
you use with your "receive payments only" account -- and don't keep very much
money in there either. Also, do not link your credit card to this
"receive payments only account". This will mean the "receive payments only"
account will show up on PayPal as "Unverified". Big deal. So what?
3) Set up a second PayPal account that is totally separate from the above
PayPal account, using a different bank account. This becomes the account you
use for making your own payments and serves as a "back up" account so you can
continue to do business in the event PayPal decides to freeze your "receive
payments only" account. If you're married or have a trusted friend or
relative, have this account registered in a different name from the
"receive payments only" account.
PayPal policy actually allows and encourages the same person to have two
separate accounts, one for business and one for personal -- I just suggest
putting an informational and financial "firewall" between the two.
-- JR
----- Original Message -----
Sent: Thursday, November 11, 2004
12:17
Subject: Re: [MOPO] Paypal
Indeed. It was over a year ago when I sold a poster for
around $800 to
someone in Germany. The buyer asked that I ship the item
via Fedex (I
usually just ship via Airmail). So I obliged by shipping it
Fedex, which of
course had a tracking number. Only problem was, Fedex
lost the package for
three weeks! I had the tracking number.... but that
doesn't matter to
Paypal; you have to have a tracking # that proves the
package was delivered.
So if the courier fucks up, the seller bites the
bullet. Amazingly, the
buyer then insisted that I refund his money
(remember it was his courier of
choice that caused the problem). I told
him: not my problem; your courier
lost it; sorry. He filed the complaint
with paypal, and they took the $800
out of my account promptly. There was
nothing I could do even though I could
prove that I shipped it. You can't
talk to anybody at paypal; you can't
plead your case; you can't write
them a letter; it's either a tracking #
that shows delivered or bye bye
cash! Fedex found the package 3 weeks after
I shipped it, finally
delivered it; and the buyer at least had the decency
to drop the claim;
so I ended up getting my money. I have never been more
pissed off in
regards to an eBay transaction.
-abe
>From: JOHN REID
Vintage Movie Memorabilia <[EMAIL PROTECTED]>
>Reply-To:
JOHN REID Vintage Movie Memorabilia <[EMAIL PROTECTED]>
>To:
[EMAIL PROTECTED]
>Subject:
Re: [MOPO] Paypal
>Date: Thu, 11 Nov 2004 18:42:28
+1000
>
>Hi JR
>
>The amount was only 16.99 but I
was more concerned that someone else could
>be caught this way over a
large transaction. Lets say a US seller sends a
>package to Europe
with a value of $1000.00 but cannot provide the "online
>tracking"
that paypal require. If the buyer decides to dispute the
>transaction
they get their money back - no questions asked, no chance for
>the
seller to provide any response, end of story. I'm not sure how
things
>work in the US these days but I dont think the US postal
service provide on
>line tracking for each and every transaction. I
know that even if I fully
>insure the article from Australia (which I
do on large transactions whether
>the buyer pays for it or not) that
will not satisfy paypal.
>
>The reason for my post was that I
thought other sellers should be aware of
>this. I have had a couple of
private emails from sellers who have had
>similar experiences. I can
live with this happening once in 5 years but I
>would not have been
happy if the amount had have been large. Hopefully it
>will be another
5 years before anything similar happens.
>
>Its a jungle out
there.
>
>
>Regards
>John
>
>JOHN REID
VINTAGE MOVIE MEMORABILIA
>PO Box 92
>Palm Beach
>Qld
4221
>Australia
>WEBSITE:
>www.moviemem.com
>
>eBay
Userid: johnwr
>
>All you need to know about Australian
Posters......
>http://www.moviemem.com/about.html
>
----- Original Message -----
> From: [EMAIL PROTECTED]
>
To: JOHN REID Vintage Movie Memorabilia ; [EMAIL PROTECTED]
>
Sent: Thursday, November 11, 2004 7:04 PM
> Subject: Re:
[MOPO] Paypal
>
>
>
John,
>
> Sorry to hear that this fellow used PayPal
to hurt you -- you've always
>been great about shipping posters all
the way from down under for only
>$7.00 USD. I hope the refund amount
wasn't too much. It's pretty ironic
>that PayPal allows sellers to
accept payments from "international buyers"
>(even encourages it) but
that if there is a problem with an international
>buyer they simply
say that you ship international "at your own risk".
>Typical
double-standard from PayPal again. I suppose if this happens to
you
>very often, you'll be forced to charge everyone a higher shipping
rate (one
>which does provide a tracking number). Or else possibly
offer both, but if
>the buyer wants the $7.00 rate, they have to agree
to not file a PayPal
>claim against you in the event it does not get
to them. That's not a good
>solution, but then nothing seems to be in
this case.
>
> The sad fact is that PayPal always
sides with the person who paid in
>these disputes -- the only sellers
who can get away with taking PayPal and
>scamming the buyers are the
ones who continually empty their PayPal
>accounts and continually
close them and open new ones, staying one step
>ahead of those filing
complaints with PayPal about them. The honest sellers
>get stuck with
PayPal arbitrary decisions.
>
> Perhaps it will soon
be time to make charging insurance mandatory (an
>insured package must
by definition carry some kind of tracking number) and
>at least if the
package does not get to the buyer, you can get reimbursed
>for any
refunds you have to give. Of course, insurance means declaring
full
>value for customs, so it gets messy there as well when
shipping
>international.
>
> Nope. I got no
good solutions. Probably the best is find the cheapest
>way of sending
something with a tracking number. Here in the U.S. we can
>send a
Priority Mail package and for 45 cents add what is called a
>"delivery
confirmation" tag which is actually useless as a
delivery
>confirmation, but does give the package a "tracking number"
of sorts.
>
> --
JR
>
> ----- Original Message
-----
> From: JOHN REID Vintage Movie
Memorabilia
> To: [EMAIL PROTECTED]
>
Sent: Wednesday, November 10, 2004 15:41
>
Subject: [MOPO] Paypal
>
>
> Hi
everyone
>
> This is a warning to
sellers who use paypal. I sold a poster to a
>customer in France about
3 weeks ago. He paid with paypal. I sent the
>poster immediately -
airmail as usual. He filed a complaint a few days ago
>saying that he
had not received the poster. No contact with me at all from
>either
paypal or the customer. I logged on to my account and found
that
>there was an "issue" that had to be resolved. Paypal gave me two
options:
>
> 1. Provide on line tracking
of the package.
> 2. Refund the
customer.
>
> I send all of my packages
normal airmail at a basic 7.00. Most of you
>would know that I rarely
if ever have a problem and delivery is often
>within a week but our
postal service does not offer on line tracking on
>international
airmail.
>
> So I was left with no
option at all but to refund the customer. I was
>given no opportunity
to communicate with the customer or
paypal.
>
> My feeling is that he
received the package and uses this as a form of
>scam. Paypal say that
if you ship internationally, you do so at your own
>risk. I'm not sure
what they actually mean by
"internationally".
>
> So, basically, if
you send a package without on line tracking you have
>no comeback with
paypal. If anyone disputes the transaction you have to
>give them a
refund.
>
>
Regards
>
John
>
> JOHN REID VINTAGE MOVIE
MEMORABILIA
> PO Box
92
> Palm
Beach
> Qld
4221
>
Australia
>
WEBSITE:
> www.moviemem.com
>
>
eBay Userid: johnwr
>
> All you need to
know about Australian Posters......
> http://www.moviemem.com/about.html
>
Visit the MoPo Mailing List Web Site at www.filmfan.com
>
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