Hello all,
   I wanted to let you know the outcome of my situation with yesterday's Heritage auction. I want to publicly thank Tricia Gonzales at Heritage and her supervisors that bought the Sergeant York one sheet back from the high bidder and secured it for me. I had to pay more than the final gavel price, but was willing to do it as I had said in my previous emails, to fulfill an obligation to a customer of mine. Firstly, I wanted to make sure that the highest bidder that had won the sheet was not going to be hurt by giving it up. As it turned out, I was told it was a person who was not a collector but saw it and thought it was attractive but was willing to give it up. I don't know who they are, but want to thank them profusely. I don't do well with something hanging over my head and I have searched for two years to find the replacement poster due to the Joe Hernandez theft of my posters. As I had said, there were two items in the auctions that I was not called on. The first being the Sergeant York one sheet.  The second item was for me personally and while I am upset that the situation happened, I do realize that mistakes happen, even though I was told that it was inexcusable and due to check systems they have in place, should have never happened. So it goes.............I hope everybody that was bidding got some little tidbit for their collection. Many thanks also to Grey. It was a beautiful auction and I appreciate your behind the scenes help in securing the Sergeant York.
 
Sue Heim
----- Original Message -----
Sent: Thursday, November 18, 2004 5:57 PM
Subject: [MOPO] Heritage Very Apologetic

I may have to cut this email short  for I am expecting a call from Heritage for placing client bids.   My experience has been nothing but total professionalism.  I just made mention  of Sue's misfortune to my friendly Heritage Hostess (think Jan Hooks at the Alamo in Pee Wee's Big Adventure) and she was aware of situation and that people felt badly and trying  to minimize such gaffs. Apologies were made. 
    Sue,  Gray knows a lot of people,  perhaps you could ask him to source you other posters.  I am sure he would be most pleased to accomodate.  He is just that kind of guy. 
 
freeman fisher
8601 west knoll #7
west hollywood, CA
90069
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