While I'm sure Bruce wasn't shilling.  Having an employee use an eBay account to place bids for late-registering major auction bidders means that that account was an emovieposter account.  Then, using that account to place private bids crosses the line.  There should have been two separate accounts...
 
Cheers,

Bob
----- Original Message -----
Sent: Wednesday, April 06, 2005 10:30 PM
Subject: Re: [MOPO] Bruce's Explanation of The Situation with eBay

In regard to an associate bidding - I have little doubt that Bruce's associate's bidding was meant for himself and not otherwise intended to advance any ulterior agenda. However, having only been made aware of this now, bidders can only wonder what better knowledge and information Phillip might have had being an associate than they have had?
 
In dealings where there is a fiscal interest among some parties different than others, there should be no possible way for anyone to be advantaged unless all other participants agree to that or that there really is no advantage. There certainly could be an appearance that fairness was not the same across the board, even moreso, when the bidding was "removed" to another mode, whatever ebay suggested.
 
This element of the complaint by ebay was partly facilitated by ebay so shouldn't necessarily have been any of the basis for deregistration. Nevertheless, all parties seemed to have made lapses of judgment. Surely Phillip could have exercised his collecting via other means (everything comes up sometime on ebay) or other bidders should have been told and given the option to bid or not, or voice an opinion. Bruce has extolled his reputation for fairness and bidders have been asked to accept that proper judgment was applied in this matter and otherwise - and maybe nothing bad happened vis-a-vis other bidders; but bidders don't know for sure and have no way to determine that beneficence prevailed, though they might have faith it was based on what else he has demonstrated.
 
Having practiced law for 25 years, the one thing that must be understood by all counsel when considering whether to act for parties with possibly contending interests is: if it looks like it might be a conflict of interest, it actually IS, until it is not. To paraphrase the legal maxim about how to proceed: not only must fairness be done among the parties, it must be seen to be done.
 
Hopefully, this particular matter should be something that can be resolved by Bruce and his customers.
 
Craig
Vancouver
 
----- Original Message -----
From: J R
Sent: Wednesday, April 06, 2005 2:46 PM
Subject: [MOPO] Bruce's Explanation of The Situation with eBay

Since Bruce is no longer a member of MOPO I am taking it upon myself
to foward this message from him , which he just sent to his newsletter
subscribers, to this list:

"This is Bruce Hershenson.  This morning (April 6th), without
warning, eBay closed all of my 1,500+ newly listed items, and called
me to
tell me I was about to be "indefinitely suspended from eBay".  I asked
if I
could have an hour to appeal this decision to eBay, and was told that
was
impossible.
         Thirty minutes later all the auctions were closed and my
account
now reads "not a registered user".  This after 160,000+ sales in five
years, with 110,000 positive feedbacks (against only 12 negatives,
likely
an eBay record!).
         I called eBay and was told that I had been indefinitely
suspended
because I had "repeatedly violated their rules" (selling items that
were in
their VERO program, selling items not allowed, such as a "Mein Kampf"
movie
poster, etc) and that they believed they had located a second account
that
I was using to place bids on my items, and that this, combined with my
many
past offenses, was why I was being "indefinitely suspended from eBay".
         Let me explain about the second account.  My main computer
expert
is Phillip Wages and he is a poster collector.  When Phillip started
working for me four years ago, he started bidding on a few of my
items, to
add to his collection.
         This worked out fine for a few months, until eBay called me
and
told me he could not bid on my items using his own name.  The person
explained that what mattered was the appearance of impropriety.  I
asked
what would be the difference if Phillip had a friend bid on items for
him,
and the person said that would be fine, as long as he wasn't bidding
through his own account.
         Phillip began to bid with a friend's account.  Over the next
couple of years he purchased items on this account for his collection.
He
also used this account to place some bids for people who did not
register
for our major auctions in time, giving those who had missed
registering the
chance to bid.
         I feel that this bidding on Phillip's part was sanctioned by
eBay,
given that they said he could bid through a friend's account and he
did.
         As to the "numerous other violations" the eBay employee
cited,
they were all minor items where I unknowingly violated one of their
many
confusing rules, and in every case I chose to let eBay end the auction
rather that contest their ruling, even though I believed it to be
incorrect
in almost all cases, for I might well have spent hours writing many
e-mails
to get them to allow me to sell a five or ten dollar item.  But now
they
are saying those "violations" make me a "repeat offender", so maybe I
should have fought each and every one of them.
         Somehow eBay has now decided that Phillip's bidding was in
violation of their policy (even though he bid via the method their
employee
suggested) and the "numerous other violations" (commonplace among all
high
volume sellers) were never an issue at all, until they served eBay's
need
to now suspend me indefinitely.
         I can't help but feel that this ruling on eBay's part is
directly
connected to my public criticism of some of their methods for the past
two
years.  The past month I have posted to a "super-PowerSellers" eBay
discussion board, and I wonder if my candid posts there are not
directly
the reason for my "indefinitely suspension from eBay"!
         Perhaps this is a blessing in disguise.  I have made it clear
that
I have long wanted to sell somewhere other that eBay.  Maybe this is
the
time to make this move.  I am considering three options:
         1) I can appeal to eBay and see if they will reverse their
unfair
action.
         2) I can begin selling on another auction site, just as I did
from
1990 to 2000 with Christie's and Howard Lowery.
         3) I can invest in auction software and auction from my own
site.
         I will take a few days and decide which course of action to
follow.  In the meantime, I want to thank the hundreds of you who have
already contacted me voicing your support (news travels fast!).  Many
of
you have asked what you can do to help, and honestly, right now there
is
nothing that needs be done.  I firmly believe this is a momentary
glitch in
the big scheme of things, and that ultimately everything will surely
work
out for the best.
         Of course I will e-mail you again once I have more news to
report!

Bruce Hershenson"

         Visit the MoPo Mailing List Web Site at www.filmfan.com
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