Thanks for the comments on the new feedback system. I'm not necessarily saying that it is a step backwards but there are some glaring omissions eg:
1. You cant rate a seller's packaging. This is one of the primary reasons why people leave negative feedback but the ratings dont allow for a comment on this. 2. A buyer can leave detailed feedback on a seller but a seller cant do the same on a buyer. I think that eBay believes that as long as the buyer pays then no more should be said. What about those buyers: a.. who take forever to pay with little or no communication and only pay after a NPB or b.. demand a discount after doing a buyitnow or c.. want to pay by personal check from another country and then renege on the transaction when you say you cant take checks or d.. claim that they thought they were buying a DVD when your description states in neon lights "This is not a DVD" I dont thnk it is too unreasonable that sellers should also be able to rate buyers. One of the things that should concern some sellers will be that the ratings are anonymous to all intents and purposes despite the fact that you can still give an overall positive you can then go ahead and trash a seller in the ratings without the seller knowing. In some cases this will be justified and some sellers who consistently provide poor service with little or no communication or bad packaging will find that they suddenly start getting a poor overall rating. Sellers who charge higher than normal postage rates might find that they get low ratings on postage despite the fact that they are just doing everything possible to ensure that the package arrives safely. You can have a look at how the new page looks here http://feedback.ebay.com.au/ws/eBayISAPI.dll?ViewFeedback2&userid=johnwr&ftab=AllFeedback&sspagename=STRK:ME:UFS The detailed seller ratings will only start to appear after at least 10 ratings have been left. Regards John __________________________________________________________________________________ Please visit my Website for a huge range of Movie Memorabilia: Website: www.moviemem.com Guide to Australian posters: http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg Newsletter: http://www.moviemem.com/pages/newsletter.php Exhibitions: http://www.moviemem.com/pages/page.php?page=15 JOHN REID VINTAGE MOVIE MEMORABILIA PO Box 92 Palm Beach Qld 4221 Australia ----- Original Message ----- From: Joseph Bonelli To: [email protected] Sent: Saturday, March 10, 2007 3:55 PM Subject: Re: [MOPO] Curious Hi, John, from Joe B in New Orleans. I haven't seen the new system in action but it looks to me like it's less favorable to sellers. I just don't understand these cyberspace behemoths who keep meddling with their successful product. Since much bad feedback we see stems from newbie Ebay buyers it stands to reason that the sellers would suffer the most. Most unfair-- particularly to good sellers like yourself and others on MOPO. Joe JOHN REID Vintage Movie Memorabilia <[EMAIL PROTECTED]> wrote: I am a little curious. I sent a post a couple of days ago to MoPo asking for opinions on the new feedback system that eBay has introduced (see my email below). I have seen a great many posts to MoPo over the years complaining about the feedback system and its disadvantages. Many posts have been highly critical of the old system for a variety of reasons. It has taken eBay a long time to finally roll out this new revised system and yet there was only one response to my post with an opinion on it. Does this mean that there is little interest in the changes that have been made? Are all of the people who posted complaints about the old system happy with the new system? The new system has already commenced in some countries and I have already left ratings for a couple of sellers. Part of the feedback that is left will be hard to trace so it will be anonymous to all intents and purposes. It is possible that you could leave a positive rating for a seller but then leave very low ratings in the detailed star system on the same transaction. Do MoPoers have an opinion? John __________________________________________________________________________________ Please visit my Website for a huge range of Movie Memorabilia: Website: www.moviemem.com Guide to Australian posters: http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg Newsletter: http://www.moviemem.com/pages/newsletter.php Exhibitions: http://www.moviemem.com/pages/page.php?page=15 JOHN REID VINTAGE MOVIE MEMORABILIA PO Box 92 Palm Beach Qld 4221 Australia -------------------------------------------------------------------------- From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of JOHN REID Vintage Movie Memorabilia Sent: Wednesday, March 07, 2007 9:03 PM To: [email protected] Subject: [MOPO] NEW FEEDBACK SYSTEM for eBay I just completed feedback for a seller using the new system that has been introduced in certain countries. Apart from making an overall rating you are also asked to rate the 4 other aspects of the transaction. I rated the seller... How accurate was the item description? Very accurate How satisfied were you with the seller's communication? Very satisfied How quickly did the seller post the item? Very quickly How reasonable were the postage and handling charges? Very reasonable The cumulative data will appear on the main feedback page of the seller so that even if you have a one hundred percent record of positive feedback you could have a poor record in, say, the buyers opinion of your postage and handling charges. It appears that as I am registered in Australia I can leave this feedback on any seller irrespective of the country they are registered in. There is no option for the seller to leave detailed feedback eg How fast was payment? Did the buyer communicate? Did the buyer complain that they thought they were buying a video? etc etc. This is an interesting change to the feedback policy which I think has been introduced to protect those who are afraid of retaliatory negative feedback. They will still probably give a positive rating but can show any displeasure about the transaction in the ratings. Apparently, it will be difficult for sellers to find out who has left ratings for them. What you all think about the new system. Regards John __________________________________________________________________________________ Please visit my Website for a huge range of Movie Memorabilia: Website: www.moviemem.com Guide to Australian posters: http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg Newsletter: http://www.moviemem.com/pages/newsletter.php Exhibitions: http://www.moviemem.com/pages/page.php?page=15 JOHN REID VINTAGE MOVIE MEMORABILIA PO Box 92 Palm Beach Qld 4221 Australia Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. ------------------------------------------------------------------------------ Be a PS3 game guru. Get your game face on with the latest PS3 news and previews at Yahoo! Games. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
